Bay Area Utility Transfer Guides
Who to Call When You Move in Each City
Utility and city service contacts for 84 Bay Area cities, reviewed October 2026.
Start power, water, sewer and trash before move-in day so everything is on when you arrive. Internet and home phone can wait until you're in. Police and fire non-emergency lines, the school district and city departments are worth saving to your phone.
Across the Bay Area
These apply in almost every city.
| Service | Provider | Phone |
|---|---|---|
| Electricity & gas | PG&E | 800.743.5000 |
| Internet & TV | Xfinity | 800.266.2278 |
| Internet & TV | AT&T | 888.648.0799 |
| Home phone | AT&T | 800.288.2020 |
Jump to a city
- Santa Clara County: Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga, Sunnyvale
- Santa Cruz County: Capitola, Santa Cruz, Scotts Valley, Watsonville
- San Mateo County: Atherton, Belmont, Brisbane, Burlingame, Colma, Daly City, East Palo Alto, Foster City, Half Moon Bay, Hillsborough, Menlo Park, Millbrae, Pacifica, Portola Valley, Redwood City, San Bruno, San Carlos, San Mateo, South San Francisco, Woodside
- San Francisco County: San Francisco
- Alameda County: Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, Union City
- Contra Costa County: Antioch, Brentwood, Clayton, Concord, Danville, El Cerrito, Hercules, Lafayette, Martinez, Moraga, Oakley, Orinda, Pinole, Pittsburg, Pleasant Hill, Richmond, San Pablo, San Ramon, Walnut Creek
- Marin County: Belvedere, Corte Madera, Fairfax, Larkspur, Mill Valley, Novato, Ross, San Anselmo, San Rafael, Sausalito, Tiburon
Santa Clara County
County basics. Most cities here share these. Each city below notes which apply.
| Service | Provider | Phone |
|---|---|---|
| Electricity supply | Silicon Valley Clean Energy | 844.474.7823 |
Good to know
- One electricity bill, two providers. Silicon Valley Clean Energy generates the power; PG&E delivers it and bills for both on one statement. Enrollment is automatic, with GreenStart as the default plan. GreenPrime is the 100% renewable option. Call PG&E to start service. (Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Saratoga, Sunnyvale)
- Shared West Valley providers. County Fire, West Valley Sanitation District and West Valley Collection & Recycling also serve neighboring West Valley cities. (Campbell, Los Gatos)
- Police service comes from the county. These cities contract with the Santa Clara County Sheriff's Office, West Valley substation. (Cupertino, Los Altos Hills, Saratoga)
Campbell
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | San Jose Water | 408.279.7900 |
| Sewer | West Valley Sanitation District | 408.378.2407 |
| Sewer | West Valley Sanitation District, after hours | 408.299.2507 |
| Garbage & recycling | West Valley Collection & Recycling | 408.283.9250 |
| Police (non-emergency) | Campbell Police Department | 408.866.2101 |
| Fire (non-emergency) | Santa Clara County Fire Department | 408.378.4010 |
| School district (Depends on your address) | Campbell Union School District | 408.364.4200 |
| School district | Campbell Union High School District | 408.371.0960 |
| Permits & building, Planning | Community Development | 408.866.2140 |
| Public Works | Public Works | 408.866.2150 |
| Finance & business license | Finance, City Hall | 408.866.2100 |
| City Attorney | Via City Manager's Office | 408.866.2125 |
Cupertino
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water (Depends on your address) | San Jose Water, south of Hwy 280 | 408.279.7900 |
| Water | Cal Water, Homestead-Stevens Creek area | 650.917.0152 |
| Sewer | Cupertino Sanitary District | 408.477.7300 |
| Garbage & recycling | Recology South Bay | 408.725.4020 |
| Police (non-emergency) | Santa Clara County Sheriff, West Valley substation | 408.868.6600 |
| Police (non-emergency) | Santa Clara County Sheriff's Office | 408.299.2311 |
| Fire (non-emergency) | Santa Clara County Fire Department | 408.378.4010 |
| School district (Depends on your address) | Cupertino Union School District | 408.252.3000 |
| School district | Fremont Union High School District | 408.522.2200 |
| Permits & building | Building Department | 408.777.3228 |
| Planning | Planning Department | 408.777.3308 |
| Public Works | Public Works, Traffic & Engineering | 408.777.3354 |
| Public Works | After hours | 408.299.2507 |
| Business license | Finance, business license desk | 408.777.3221 |
| Finance | Finance | 408.777.3220 |
| City Attorney | Via City Hall | 408.777.3200 |
Gilroy
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water, Sewer | City of Gilroy, Utility Billing | 408.846.0420 |
| Sewer | Field crews | 408.846.0424 |
| Garbage & recycling | Recology South Valley | 408.842.3358 |
| City Hall | City information desk | 408.846.0219 |
| Police (non-emergency) | Gilroy Police Department | 408.846.0350 |
| Fire (non-emergency) | Gilroy Fire Department | 408.846.0370 |
| Fire (non-emergency) | Fire prevention | 408.846.0436 |
| School district | Gilroy Unified School District | 669.205.4000 |
| Permits & building | Building Safety Division | 408.846.0437 |
| Planning | Planning Division | 408.846.0440 |
| Public Works | Public Works, Engineering | 408.846.0223 |
| Public Works | Streets, sewer and trees | 408.846.0424 |
| Finance & business license | Finance | 408.846.0420 |
| City Attorney | Via city information desk | 408.846.0219 |
- City-run water and sewer. Utility Billing bills both together. Water is well-sourced.
Los Altos
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | California Water Service | 650.917.0152 |
| Water | Cal Water, after hours | 650.553.0152 |
| Sewer | City of Los Altos, sewer maintenance | 650.947.2785 |
| Sewer | After hours, via police | 650.947.2770 |
| Garbage & recycling | Mission Trail Waste Systems | 650.473.1400 |
| City Hall | City of Los Altos | 650.947.2700 |
| Police (non-emergency) | Los Altos Police Department | 650.947.2770 |
| Fire (non-emergency) | Santa Clara County Fire Department | 408.378.4010 |
| School district (Most of the city is Los Altos SD and MVLA) | Los Altos School District | 650.947.1150 |
| School district | Cupertino Union School District | 408.252.3000 |
| School district | Mountain View-Los Altos High School District | 650.940.4650 |
| School district | Fremont Union High School District | 408.522.2200 |
| Permits & building | Development Services, Building | 650.947.2752 |
| Planning | Planning Division | 650.947.2750 |
| Public Works | Public Works | 650.947.2780 |
| Finance & business license | Finance, via City Hall | 650.947.2700 |
| City Attorney | Via City Hall | 650.947.2700 |
Los Altos Hills
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water (Depends on your address) | Purissima Hills Water District, north and east | 650.948.1217 |
| Water | California Water Service | 650.917.0152 |
| Sewer (Part of town is on septic) | Town sewer, where available | 650.941.7222 |
| Sewer | County Environmental Health, septic and wells | 408.918.3400 |
| Garbage & recycling | GreenWaste Recovery | 650.947.4994 |
| City Hall | Los Altos Hills Town Hall | 650.941.7222 |
| Police (non-emergency) | Santa Clara County Sheriff, West Valley substation | 408.868.6600 |
| Police (non-emergency) | Santa Clara County Sheriff's Office | 408.299.2311 |
| Fire (non-emergency) | Santa Clara County Fire Department | 408.378.4010 |
| School district (Depends on your address) | Palo Alto Unified School District | 650.329.3700 |
| School district | Los Altos School District | 650.947.1150 |
| School district | Mountain View-Los Altos High School District | 650.940.4650 |
| Permits & building | Building Department | 650.947.2501 |
| Planning | Planning Department, Town Hall | 650.941.7222 |
| Public Works | Public Works & Engineering, Town Hall | 650.941.7222 |
| Finance | Finance Director | 650.947.2512 |
| Finance & business license | Finance & Administrative Services | 650.941.7222 |
| City Attorney | Via Town Hall | 650.941.7222 |
- Sewer or septic. Part of town is on the Town sewer and the rest is on septic. A property within 200 feet of a public sewer has to connect.
Los Gatos
Internet & TV isn't AT&T; Home phone isn't AT&T here; see below. All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | San Jose Water | 408.279.7900 |
| Sewer | West Valley Sanitation District | 408.378.2407 |
| Sewer | West Valley Sanitation District, after hours | 408.299.2507 |
| Garbage & recycling | West Valley Collection & Recycling | 408.283.9250 |
| Internet & TV, Home phone | Frontier Communications | 855.392.9467 |
| Police (non-emergency) | Los Gatos-Monte Sereno Police Department | 408.354.8600 |
| Police (non-emergency) | Records | 408.354.5257 |
| Fire (non-emergency) | Santa Clara County Fire Department | 408.378.4010 |
| School district (Some addresses fall in other districts) | Los Gatos Union School District | 408.335.2000 |
| School district | Los Gatos-Saratoga Joint Union High School District | 408.354.2520 |
| Permits & building | Building Division | 408.354.6876 |
| Building | Community Development, main | 408.354.6872 |
| Planning | Planning Division | 408.354.6874 |
| Public Works | Parks & Public Works | 408.399.5770 |
| Finance & business license | Finance and Administrative Services | 408.354.6835 |
- Frontier for landlines. The Town lists Frontier, not AT&T, as its landline phone company.
- Shared police department. Los Gatos-Monte Sereno Police serves both towns. The Town Attorney sits in the Town Manager's Office, 110 E. Main St., with no direct line published.
Milpitas
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water, Sewer | City of Milpitas, Public Works | 408.586.2600 |
| Water | Water billing, via Finance | 408.586.3100 |
| Garbage & recycling | Milpitas Sanitation | 408.988.4500 |
| Police (non-emergency) | Milpitas Police Department | 408.586.2400 |
| Fire (non-emergency) | Milpitas Fire Department, Fire Prevention | 408.586.3365 |
| School district | Milpitas Unified School District | 408.635.2600 |
| Permits & building | Building Safety and Housing, Permit Center | 408.586.3240 |
| Planning | Planning Department | 408.586.3279 |
| Public Works | Public Works | 408.586.2600 |
| Public Works | Engineering | 408.586.3300 |
| Finance & business license | Finance Department | 408.586.3100 |
| City Attorney | Via City Hall | 408.586.3000 |
- City-run water and sewer. Finance bills both.
Monte Sereno
Internet & TV isn't AT&T here; see below. All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | San Jose Water | 408.279.7900 |
| Sewer | West Valley Sanitation District | 408.378.2407 |
| Sewer | West Valley Sanitation District, after hours | 408.299.2507 |
| Garbage & recycling | West Valley Collection & Recycling | 408.283.9250 |
| Home phone (Landline carrier varies) | Frontier Communications | 855.392.9467 |
| City Hall | Monte Sereno City Hall | 408.354.7635 |
| Police (non-emergency) | Los Gatos-Monte Sereno Police Department | 408.354.8600 |
| Fire (non-emergency) | Santa Clara County Fire Department | 408.378.4010 |
| School district (Depends on your address) | Los Gatos Union School District | 408.335.2000 |
| School district | Los Gatos-Saratoga Joint Union High School District | 408.354.2520 |
| Permits & building | Building Department, City Hall ext. 112 | 408.354.7635 |
| Planning | Planning Department, City Hall ext. 116 | 408.354.7635 |
| Public Works | Engineering Department, City Hall | 408.354.7635 |
| Finance & business license | Finance, City Hall | 408.354.7635 |
| City Attorney | Via City Hall | 408.354.7635 |
- Everything runs through City Hall. City Hall (408.354.7635) is open Monday, Wednesday and Friday. Providers match Los Gatos, including the shared Los Gatos-Monte Sereno Police.
Morgan Hill
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water, Sewer | City of Morgan Hill, Utility Billing | 408.779.7221 |
| Water, Public Works | Public Services | 408.776.7333 |
| Garbage & recycling | Recology South Valley | 408.842.3358 |
| Police (non-emergency) | Morgan Hill Police Department | 408.779.2101 |
| Fire (non-emergency) | Morgan Hill Fire Department, CAL FIRE contract | 408.779.6611 |
| School district | Morgan Hill Unified School District | 408.201.6023 |
| Permits & building | Development Services, Building & Fire Prevention | 408.778.6480 |
| Planning | Development Services, Planning | 408.778.6480 |
| Business license | HdL business license support | 669.454.3100 |
| Finance | Finance | 408.779.7237 |
| City Attorney | Via City Manager and City Clerk line | 408.779.7271 |
- Utility inspections at sale. The city's Utility Services pages include a Utility Inspections at Property Sale program. Check it before listing.
- City-run water and sewer. Water is well-sourced. Fire has been staffed by CAL FIRE under contract since 2013.
Mountain View
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water, Sewer (Cal Water serves a few areas near Hwy 85) | City of Mountain View, utility billing | 650.903.6317 |
| Water | Cal Water, small areas near Hwy 85 | 650.917.0152 |
| Garbage & recycling | Recology South Bay | 650.967.3034 |
| Police (non-emergency) | Mountain View Police Department | 650.903.6344 |
| Fire (non-emergency) | Mountain View Fire Department | 650.903.6365 |
| School district (Depends on your address) | Mountain View Whisman School District | 650.526.3552 |
| School district | Mountain View-Los Altos High School District | 650.940.4650 |
| Permits & building | Community Development, Building | 650.903.6313 |
| Planning | Community Development, Planning | 650.903.6306 |
| Public Works | Public Works | 650.903.6311 |
| Public Works | Public services | 650.903.6329 |
| Business license | Finance, business license, option 1 | 650.903.6317 |
| Finance | Finance and Administrative Services | 650.903.6316 |
| City Attorney | City Attorney's Office | 650.903.6303 |
- One bill for water, sewer and trash. The city bills all three together (650.903.6317, option 1). Recology collects the trash.
Palo Alto
Electricity & gas isn't PG&E here; see below. None of the county basics apply; everything is listed here. Full guide
| Service | Provider | Phone |
|---|---|---|
| Electricity, Gas, Water, Sewer | City of Palo Alto Utilities | 650.329.2161 |
| Garbage & recycling | GreenWaste of Palo Alto | 650.493.4894 |
| Internet & TV | City fiber, via Palo Alto Utilities | 650.329.2161 |
| City Hall | Palo Alto City Hall | 650.329.2100 |
| Police (non-emergency) | Palo Alto Police, 24-hour dispatch | 650.329.2413 |
| Fire (non-emergency) | Palo Alto Fire Department, fire prevention | 650.329.2184 |
| School district | Palo Alto Unified School District | 650.329.3700 |
| Permits & building | Development Center, 285 Hamilton Ave. | 650.329.2496 |
| Planning | Planning & Development Services | 650.329.2441 |
| Public Works, City Attorney | Via City Hall | 650.329.2100 |
| Finance & business license | Administrative Services, Business Registry | 650.329.2100 |
- One utility, one bill. City of Palo Alto Utilities supplies electricity, gas, water, wastewater and fiber. PG&E is not involved and there is no community-choice program.
- Business Registry, not a license. Palo Alto issues a Business Registry certificate instead of a traditional business license.
San Jose
None of the county basics apply; everything is listed here. Full guide
| Service | Provider | Phone |
|---|---|---|
| Electricity supply | San José Clean Energy | 833.432.2454 |
| Water (Depends on your address) | San Jose Water, most of the city | 408.279.7900 |
| Water | San José Municipal Water: Alviso, North San José, Evergreen, Edenvale, Coyote Valley | 408.535.3500 |
| Water | Great Oaks Water, parts of south San José | 408.227.9540 |
| Sewer (A few edge areas are in other districts) | City of San José, via 311 | 408.535.3500 |
| Garbage (Depends on your address) | Garden City Sanitation: downtown, north, east, south | 408.988.4500 |
| Garbage | GreenTeam of San José: west San José, all apartments and condos | 408.282.4400 |
| Recycling (Depends on your address) | California Waste Solutions: downtown, north, east, south | 408.213.7800 |
| Recycling | GreenWaste Recovery, yard trimmings | 408.283.4800 |
| Recycling | GreenTeam of San José: west, apartments and condos | 408.282.4400 |
| City Hall | Customer Contact Center, 24/7 (or 311) | 408.535.3500 |
| Police (non-emergency) | San Jose Police Department | 408.277.8900 |
| Fire (non-emergency) | San José Fire Department | 408.794.7000 |
| School district (Depends on your address) | San Jose Unified, K-12, central city | 408.535.6000 |
| School district | East Side Union High School District | 408.347.5000 |
| School district | Campbell Union High School District | 408.371.0960 |
| School district | Fremont Union High School District | 408.522.2200 |
| Permits & building | Development Services Permit Center, City Hall 1st floor | 408.535.3555 |
| Planning | Planning, Building & Code Enforcement | 408.535.3555 |
| Public Works | Via 311 | 408.535.3500 |
| Business license | Finance, Business Tax, option 2 | 408.535.7055 |
| Finance | Finance | 408.535.7000 |
| City Attorney | Via Customer Contact Center | 408.535.3500 |
- One electricity bill, two providers. San José Clean Energy, the city's own program, generates the power; PG&E delivers it and bills for both. GreenSource is the default plan; TotalGreen is the 100% renewable option.
- Look up your address. Water, trash and schools change by address. The city's Utility Services Lookup map at sanjoseca.gov shows the water and waste providers for any street address.
- Business tax certificate. Business owners get a business tax certificate instead of a license.
Santa Clara
Electricity & gas isn't PG&E here; see below. None of the county basics apply; everything is listed here. Full guide
| Service | Provider | Phone |
|---|---|---|
| Electricity | Silicon Valley Power | 408.615.2300 |
| Electricity | Silicon Valley Power, outages 24/7 | 408.615.5640 |
| Gas | PG&E | 800.743.5000 |
| Water, Sewer | City of Santa Clara Water & Sewer Utilities | 408.615.2000 |
| Garbage | Mission Trail Waste Systems | 408.727.5365 |
| Recycling | Recology Silicon Valley | 408.970.5100 |
| Police (non-emergency) | Santa Clara Police, non-emergency dispatch | 408.615.5580 |
| Police (non-emergency) | Santa Clara Police Department | 408.614.4700 |
| Fire (non-emergency) | Santa Clara Fire Department | 408.615.4900 |
| Fire (non-emergency) | Fire prevention | 408.615.4970 |
| School district (Most addresses are Santa Clara Unified) | Santa Clara Unified School District | 408.423.2000 |
| School district | Cupertino Union School District | 408.252.3000 |
| School district | Fremont Union High School District | 408.522.2200 |
| School district | Campbell Union School District | 408.364.4200 |
| School district | Campbell Union High School District | 408.371.0960 |
| Building | Building Division | 408.615.2440 |
| Permits | Permit Center | 408.615.2420 |
| Planning | Planning Division | 408.615.2450 |
| Public Works | Engineering, Land & Property Development | 408.615.3000 |
| Public Works | Street Division | 408.615.3080 |
| Finance & business license | Finance, customer service | 408.615.2300 |
| City Attorney | Via City Manager's Office, appointments only | 408.615.2210 |
- One city bill. Silicon Valley Power, owned by the city, supplies electricity. One bill (408.615.2300) covers electricity, water, sewer and garbage. PG&E supplies gas only.
Saratoga
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | San Jose Water | 408.279.7900 |
| Sewer (Depends on your address) | West Valley Sanitation District, about two-thirds of the city | 408.378.2407 |
| Sewer | Cupertino Sanitary District | 408.477.7300 |
| Garbage & recycling | West Valley Collection & Recycling | 408.283.9250 |
| City Hall | Saratoga City Hall | 408.868.1200 |
| Police (non-emergency) | Santa Clara County Sheriff, West Valley substation | 408.868.6600 |
| Police (non-emergency) | Santa Clara County Sheriff's Office | 408.299.2311 |
| Fire (non-emergency) | Santa Clara County Fire Department | 408.378.4010 |
| School district (Parts of the city are in other districts) | Saratoga Union School District | 408.867.3424 |
| School district | Los Gatos-Saratoga Joint Union High School District | 408.354.2520 |
| Permits & building | Building Department | 408.868.1201 |
| Planning | Planning Department | 408.868.1252 |
| Public Works, City Attorney | Via City Hall | 408.868.1200 |
| Finance & business license | Finance and Administrative Services | 408.868.1264 |
- Start with City Hall. Department lines come from county and business directories. City Hall (408.868.1200) is the safest first call.
Sunnyvale
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water (Cal Water serves a few areas near Hwy 85) | City of Sunnyvale, most of the city | 408.730.7400 |
| Water | Cal Water, small areas near Hwy 85 | 650.917.0152 |
| Sewer | City of Sunnyvale, Environmental Services, 24-hour line | 408.730.7400 |
| Garbage & recycling | Specialty Solid Waste & Recycling | 408.565.9900 |
| Garbage & recycling | SMaRT Station | 408.752.8530 |
| Police (non-emergency), Fire (non-emergency) | Sunnyvale Department of Public Safety | 408.730.7100 |
| Fire (non-emergency) | Fire prevention | 408.730.7212 |
| School district (Depends on your address) | Sunnyvale School District | 408.522.8200 |
| School district | Cupertino Union School District | 408.252.3000 |
| School district | Fremont Union High School District | 408.522.2200 |
| School district | Santa Clara Unified School District | 408.423.2000 |
| Permits & building | One-Stop Counter, Building, Planning & Permits | 408.730.7444 |
| Planning | Planning | 408.730.7440 |
| Public Works | Public Works | 408.730.7415 |
| Business license | Business Licenses | 408.730.7620 |
| Finance | Finance | 408.730.7380 |
| City Attorney | City Attorney's Office | 408.730.7464 |
- One line for police and fire. Sunnyvale's Department of Public Safety handles both (408.730.7100).
- One bill for water, sewer and garbage. The city bills all three together (408.730.7400, also the 24-hour water and sewer hotline).
Santa Cruz County
County basics. Most cities here share these. Each city below notes which apply.
| Service | Provider | Phone |
|---|---|---|
| Electricity supply | Central Coast Community Energy (3CE) | 888.909.6227 |
Good to know
- One electricity bill, two providers. Central Coast Community Energy (3CE) generates the power; PG&E delivers it and bills for both on one statement. Enrollment is automatic, with 3Cchoice as the default plan. 3Cprime is the 100% renewable option. Call PG&E to start service.
Capitola
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water (Depends on your address) | Soquel Creek Water District | 831.475.8500 |
| Water | Santa Cruz Municipal Utilities, west side | 831.420.5200 |
| Sewer | Santa Cruz County Sanitation District | 831.454.2160 |
| Garbage & recycling | GreenWaste Recovery | 831.768.9505 |
| City Hall | Capitola City Hall | 831.475.7300 |
| Police (non-emergency) | Capitola Police, non-emergency dispatch | 831.471.1141 |
| Fire (non-emergency) | Central Fire District of Santa Cruz County | 831.479.6842 |
| School district | Soquel Union Elementary School District | 831.464.5630 |
| School district | Santa Cruz City Schools, high school | 831.429.3410 |
| Permits & building | Community Development, Building | 831.475.7300 |
| Planning | Community Development, Planning | 831.475.7300 |
| Public Works | Public Works, City Hall | 831.475.7300 |
| Finance & business license | Finance, City Hall | 831.475.7300 |
| City Attorney | Via City Hall | 831.475.7300 |
- City Hall covers most departments. The main line (831.475.7300) handles building, planning, finance and public works. Sewer is run by the County.
Santa Cruz
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water, Sewer | Santa Cruz Municipal Utilities | 831.420.5200 |
| Garbage & recycling | City Resource Recovery, billed by SCMU | 831.420.6270 |
| Police (non-emergency) | Santa Cruz Police, general business line | 831.420.5800 |
| Fire (non-emergency) | Santa Cruz Fire Department | 831.420.5280 |
| School district | Santa Cruz City Schools | 831.429.3410 |
| Permits & building | Building & Safety | 831.420.5120 |
| Planning | Current Planning | 831.420.5416 |
| Planning | Planning & Community Development, main | 831.420.5110 |
| Public Works | Public Works | 831.420.5160 |
| Finance & business license | Finance | 831.420.5070 |
| City Attorney | City Attorney's Office | 831.420.6200 |
- One utility bill. Santa Cruz Municipal Utilities bills water, sewer and trash together. The city collects trash itself.
- One school administration. Santa Cruz City Schools runs both the elementary and high school districts.
- New city website. The city moved to santacruzca.gov.
Scotts Valley
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water (Some addresses are on San Lorenzo Valley WD) | Scotts Valley Water District | 831.438.2363 |
| Water | San Lorenzo Valley Water District | 831.338.2153 |
| Sewer | City of Scotts Valley, via City Hall | 831.440.5600 |
| Garbage & recycling | GreenWaste Recovery | 831.768.9505 |
| City Hall | Scotts Valley City Hall | 831.440.5600 |
| Police (non-emergency) | Scotts Valley Police Department | 831.440.5670 |
| Fire (non-emergency) | Scotts Valley Fire Protection District | 831.438.0211 |
| School district | Scotts Valley Unified School District | 831.438.1820 |
| Building | Building, via City Hall | 831.440.5600 |
| Permits, Planning | Planning Department | 831.440.5630 |
| Public Works, City Attorney | Via City Hall | 831.440.5600 |
| Finance & business license | Finance | 831.440.5610 |
- City-run sewer. Scotts Valley Water District serves most of the city. Confirm the water provider by address.
Watsonville
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water, Sewer, Garbage & recycling | City of Watsonville, Public Works & Utilities | 831.768.3133 |
| Police (non-emergency) | Watsonville Police, non-emergency dispatch | 831.471.1170 |
| Police (non-emergency) | Watsonville Police, front office | 831.768.3300 |
| Fire (non-emergency) | Watsonville Fire Department | 831.768.3200 |
| Fire (non-emergency) | Fire prevention | 831.768.3231 |
| School district | Pajaro Valley Unified School District | 831.786.2100 |
| Permits & building, Business license | Community Development public counter | 831.768.3050 |
| Building | Building inspections | 831.768.3060 |
| Planning | Community Development, Planning | 831.768.3050 |
| Public Works | Public Works & Utilities, Municipal Service Center | 831.768.3133 |
| Finance, City Attorney | Via City Manager's Office | 831.768.3010 |
- City-run water, sewer and garbage. Public Works & Utilities (831.768.3133) handles all three.
- One counter for permits. Community Development (831.768.3050) handles planning, building permits and business licenses.
- New city website. The city moved to watsonville.gov.
San Mateo County
County basics. Most cities here share these. Each city below notes which apply.
| Service | Provider | Phone |
|---|---|---|
| Electricity supply | WestLight Energy | 866.966.0110 |
Good to know
- One electricity bill, two providers. WestLight Energy (Peninsula Clean Energy until July 1, 2026) generates the power; PG&E delivers it and bills for both on one statement. Enrollment is automatic, with ECOplus as the default plan. Call PG&E to start service. (Atherton, Belmont, Brisbane, Burlingame, Colma, Daly City, East Palo Alto, Foster City, Half Moon Bay, Hillsborough, Menlo Park, Millbrae, Pacifica, Redwood City, San Bruno, San Carlos, San Mateo, South San Francisco, Woodside)
Atherton
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | Cal Water, Bear Gulch District | 650.561.9709 |
| Sewer | West Bay Sanitary District | 650.321.0384 |
| Garbage & recycling | GreenWaste Recovery | 650.798.5999 |
| City Hall | Atherton Town Hall | 650.752.0500 |
| Police (non-emergency) | Atherton Police Department | 650.688.6500 |
| Fire (non-emergency) | Menlo Park Fire Protection District | 650.688.8400 |
| School district (Elementary depends on your address) | Menlo Park City School District | 650.321.7140 |
| School district | Las Lomitas Elementary School District | 650.854.6311 |
| School district | Sequoia Union High School District | 650.369.1411 |
| Permits & building | Building Department | 650.752.0560 |
| Planning | Planning, via Town Hall | 650.752.0500 |
| Public Works, Finance & business license | Via Town Hall | 650.752.0500 |
| City Attorney | Contract counsel, via Town Hall | 650.752.0500 |
- Town Hall routes most questions. Call 650.752.0500 for anything not listed.
Belmont
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | Mid-Peninsula Water District | 650.591.8941 |
| Sewer | City of Belmont Public Works | 650.595.7425 |
| Sewer | After hours, via police line | 650.595.7400 |
| Garbage & recycling | Recology San Mateo County | 650.595.3900 |
| Police (non-emergency) | Belmont Police Department | 650.595.7400 |
| Fire (non-emergency) | San Mateo Consolidated Fire Department | 650.522.7900 |
| School district | Belmont-Redwood Shores School District | 650.637.4800 |
| School district | Sequoia Union High School District | 650.369.1411 |
| Permits & building, Planning | Community Development | 650.595.7422 |
| Public Works | Public Works, Engineering | 650.595.7425 |
| Business license | Finance, business license line | 650.453.0400 |
| Finance | Finance | 650.637.4717 |
| City Attorney | Via City Manager's Office | 650.595.7408 |
- City-run sewer. Water comes from Mid-Peninsula Water District. Recology San Mateo County collects trash through RethinkWaste.
Brisbane
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water, Sewer | City of Brisbane, utility billing | 415.508.2154 |
| Sewer, Public Works | Public Works | 415.508.2130 |
| Garbage & recycling | South San Francisco Scavenger Co. | 650.589.4020 |
| Police (non-emergency) | Brisbane Police, 24/7 dispatch | 415.467.1212 |
| Fire (non-emergency) | North County Fire Authority | 650.900.6580 |
| School district | Brisbane School District | 415.467.0550 |
| School district | Jefferson Union High School District | 650.550.7900 |
| Permits & building, Planning | Permit Center | 415.508.2120 |
| Finance & business license | Finance | 415.508.2150 |
| City Attorney | Via City Hall | 415.508.2100 |
- City-run water and sewer. Finance bills both, including the Guadalupe Valley area. City numbers use the 415 area code.
Burlingame
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water, Sewer | City of Burlingame, billing via Finance | 650.558.7210 |
| Garbage & recycling | Recology San Mateo County | 650.595.3900 |
| Police (non-emergency) | Burlingame Police Department | 650.777.4100 |
| Fire (non-emergency) | Central County Fire Department | 650.558.7600 |
| School district | Burlingame School District | 650.259.3800 |
| School district | San Mateo Union High School District | 650.558.2299 |
| Permits & building | Building Division | 650.558.7260 |
| Planning | Planning Division | 650.558.7250 |
| Public Works | Public Works, Maintenance Division | 650.558.7670 |
| Finance & business license | Finance Department | 650.558.7210 |
| City Attorney | City Attorney, via City Manager's front desk | 650.558.7204 |
- City-run water and sewer. Finance bills both, alongside business licenses.
Colma
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | Cal Water, Bayshore District | 650.558.7800 |
| Sewer (Confirm provider by address) | Town Public Works & Engineering | 650.757.8888 |
| Garbage & recycling | Republic Services | 650.756.1130 |
| City Hall | Colma Town Hall | 650.997.8300 |
| Police (non-emergency) | Colma Police Department | 650.997.8321 |
| Fire (non-emergency) | Colma Fire Protection District | 650.755.5666 |
| School district | Jefferson Elementary School District | 650.991.1000 |
| School district | Jefferson Union High School District | 650.550.7900 |
| Permits & building | Building Department | 650.757.8888 |
| Planning | Planning Department | 650.757.8888 |
| Public Works | Public Works & Engineering | 650.757.8888 |
| Finance & business license | Finance, Town Hall | 650.997.8300 |
| City Attorney | City Attorney, Town Hall | 650.997.8300 |
- Two town lines. Town Hall (650.997.8300) handles administration, finance and the city attorney. Building, planning and public works share 650.757.8888.
Daly City
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water (Depends on your address) | City of Daly City, Utility Billing | 650.991.8082 |
| Water | Cal Water, Bayshore District | 650.558.7800 |
| Sewer | Daly City Water & Wastewater Resources | 650.991.8200 |
| Garbage & recycling | Republic Services | 650.756.1130 |
| Police (non-emergency) | Daly City Police, reception | 650.991.8119 |
| Police (non-emergency) | Daly City Police, 24/7 dispatch | 650.992.1225 |
| Fire (non-emergency) | North County Fire Authority | 650.900.6580 |
| School district (Elementary depends on your address) | Jefferson Elementary School District | 650.991.1000 |
| School district | Bayshore Elementary School District, Bayshore area | 415.467.5443 |
| School district | Jefferson Union High School District | 650.550.7900 |
| Permits & building | Building Division | 650.991.8061 |
| Planning | Planning Division | 650.991.8033 |
| Public Works | Public Works | 650.991.8001 |
| Finance & business license | Finance & Administrative Services, Utility Billing | 650.991.8082 |
| City Attorney | Via City Manager's Office | 650.991.8127 |
- One bill for water and garbage. Utility Billing (650.991.8082) bills city water and Republic Services garbage together. Cal Water serves some addresses instead of the city.
East Palo Alto
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water (Depends on your address) | City water system, operated by Veolia | 650.322.2083 |
| Water | Palo Alto Park Mutual Water | 650.322.6903 |
| Water | O'Connor Tract Water | 650.321.2723 |
| Sewer (Depends on your address) | East Palo Alto Sanitary District | 650.325.9021 |
| Sewer | West Bay Sanitary District | 650.321.0384 |
| Garbage & recycling | Recology San Mateo County | 650.595.3900 |
| Police (non-emergency) | East Palo Alto Police Department | 650.321.1112 |
| Fire (non-emergency) | Menlo Park Fire Protection District | 650.688.8400 |
| School district | Ravenswood City School District | 650.329.2800 |
| School district | Sequoia Union High School District | 650.369.1411 |
| Permits & building | Building Services Division | 650.853.3189 |
| Planning | Planning, via City Hall | 650.853.3100 |
| Public Works | Public Works | 650.853.3189 |
| Finance & business license | Finance, via City Hall | 650.853.3100 |
| City Attorney | City Attorney's Office | 650.853.5901 |
- Three water providers. The city bills water for most addresses. Confirm the water provider and sanitary district for each property.
Foster City
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water, Sewer | Estero Municipal Improvement District | 650.286.3270 |
| Garbage & recycling | Recology San Mateo County | 650.595.3900 |
| Police (non-emergency) | Foster City Police Department | 650.286.3300 |
| Fire (non-emergency) | San Mateo Consolidated Fire Department | 650.522.7900 |
| School district | San Mateo-Foster City School District | 650.312.7700 |
| School district | San Mateo Union High School District | 650.558.2299 |
| Permits & building | Building Division | 650.286.3227 |
| Permits | Permit technician | 650.286.3231 |
| Planning | Planning Division | 650.286.3225 |
| Public Works | Public Works, Engineering | 650.286.3270 |
| Business license | Financial Services, business license desk | 650.286.3258 |
| Finance | Financial Services | 650.286.3204 |
| City Attorney | Via City Manager's Office | 650.286.3220 |
- One district for water and sewer. Estero Municipal Improvement District handles both, run by the city through Public Works.
Half Moon Bay
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | Coastside County Water District | 650.726.4405 |
| Sewer | Sewer Authority Mid-Coastside, main-line problems | 650.726.0124 |
| Garbage & recycling | Republic Services | 650.592.2411 |
| City Hall | Half Moon Bay City Hall | 650.726.8910 |
| Police (non-emergency) | San Mateo County Sheriff, Half Moon Bay substation | 650.726.8288 |
| Police (non-emergency) | San Mateo County Sheriff | 650.363.4911 |
| Fire (non-emergency) | Coastside Fire Protection District | 650.726.5213 |
| School district | Cabrillo Unified School District | 650.712.7100 |
| Permits & building | Permit technician | 650.712.6660 |
| Planning | Planning, Community Development | 650.726.8270 |
| Public Works | Public Works | 650.726.7177 |
| Business license | HdL business license support | 650.443.9050 |
| Finance | Finance | 650.750.2034 |
| City Attorney | Via City Hall | 650.726.8910 |
- Contracted police and fire. Police service comes from the San Mateo County Sheriff. Fire is Coastside Fire Protection District, run by CAL FIRE.
- New city website. The city moved to halfmoonbay.gov.
Hillsborough
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | Town of Hillsborough, billing via Finance | 650.375.7402 |
| Sewer | Town of Hillsborough Public Works | 650.375.7444 |
| Garbage & recycling | Recology San Mateo County | 650.595.3900 |
| Police (non-emergency) | Hillsborough Police Department | 650.375.7470 |
| Fire (non-emergency) | Central County Fire Department | 650.558.7600 |
| School district | Hillsborough City School District | 650.342.5193 |
| School district | San Mateo Union High School District | 650.558.2299 |
| Permits & building | Building & Planning counter | 650.375.7411 |
| Planning | Building & Planning Department | 650.375.7411 |
| Public Works | Public Works | 650.375.7444 |
| Finance & business license | Finance Department | 650.375.7402 |
| City Attorney | Via Town Hall | 650.375.7400 |
- Town-run water and sewer. The Finance Department bills both.
Menlo Park
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water (Depends on your address) | Menlo Park Municipal Water, billing via Public Works | 650.330.6740 |
| Water | Cal Water, Bear Gulch District | 650.561.9709 |
| Sewer | West Bay Sanitary District | 650.321.0384 |
| Garbage & recycling | Recology San Mateo County | 650.595.3900 |
| City Hall | Menlo Park City Hall, all departments | 650.330.6600 |
| Police (non-emergency) | Menlo Park Police Department | 650.330.6300 |
| Fire (non-emergency) | Menlo Park Fire Protection District | 650.688.8400 |
| School district (Elementary depends on your address) | Menlo Park City School District | 650.321.7140 |
| School district | Las Lomitas Elementary School District | 650.854.6311 |
| School district | Ravenswood City School District | 650.329.2800 |
| School district | Sequoia Union High School District | 650.369.1411 |
| Building | Building Division, City Hall option 1 | 650.330.6600 |
| Permits, Planning | Community Development | 650.330.6702 |
| Public Works | Public Works | 650.330.6740 |
| Public Works | Public Works, urgent requests | 650.330.6780 |
| Finance & business license | Finance Division | 650.330.6675 |
| City Attorney | Via City Hall, option 4 | 650.330.6600 |
- Two water providers, three elementary districts. Confirm both by address.
Millbrae
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | City of Millbrae, billing via Finance | 650.259.2350 |
| Sewer | City of Millbrae Public Works | 650.259.2339 |
| Garbage & recycling | South San Francisco Scavenger Co. | 650.589.4020 |
| Police (non-emergency) | Millbrae Police Bureau, records | 650.259.2300 |
| Police (non-emergency) | Millbrae Police Bureau, 24-hour dispatch | 650.697.1212 |
| Fire (non-emergency) | Central County Fire Department | 650.558.7600 |
| School district | Millbrae School District | 650.697.5693 |
| School district | San Mateo Union High School District | 650.558.2299 |
| Permits & building | Building Department | 650.259.2330 |
| Planning | Community Development | 650.259.2341 |
| Public Works | Public Works, Engineering | 650.259.2339 |
| Public Works | Public Works, Corporation Yard | 650.259.2374 |
| Finance & business license | Finance Department | 650.259.2350 |
| City Attorney | Via City Manager's Office | 650.259.2334 |
- Sheriff-contract police. The San Mateo County Sheriff's Millbrae Police Bureau keeps its own lines. The city runs its own water utility and sewer plant.
Pacifica
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | North Coast County Water District | 650.355.3462 |
| Water | North Coast County Water District, after hours | 650.301.6048 |
| Sewer | Pacifica Wastewater Treatment Plant | 650.738.4660 |
| Sewer | Sewer billing, via Finance | 650.738.7392 |
| Garbage & recycling | Recology of the Coast | 650.355.9000 |
| Police (non-emergency) | Pacifica Police Department | 650.738.7314 |
| Fire (non-emergency) | North County Fire Authority | 650.900.6580 |
| School district (Jefferson ESD serves part of north Pacifica) | Pacifica School District | 650.738.6600 |
| School district | Jefferson Elementary School District | 650.991.1000 |
| School district | Jefferson Union High School District | 650.550.7900 |
| Permits & building | Building Department | 650.738.7344 |
| Planning | Planning & Building Department | 650.738.7341 |
| Public Works | Public Works | 650.738.3760 |
| Finance & business license | Finance Department | 650.738.7392 |
| City Attorney | Via City Manager's Office | 650.738.7409 |
- City-run sewer. The city runs its own sewer plant, billed through Finance. Water is North Coast County Water District.
Portola Valley
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water (Serves most of town) | Cal Water, Bear Gulch District | 650.561.9709 |
| Sewer (Many properties are on septic) | West Bay Sanitary District | 650.321.0384 |
| Garbage & recycling | GreenWaste Recovery | 650.568.9900 |
| City Hall | Portola Valley Town Hall | 650.851.1700 |
| Police (non-emergency) | San Mateo County Sheriff | 650.363.4911 |
| Fire (non-emergency) | Woodside Fire Protection District | 650.851.1594 |
| School district | Portola Valley School District | 650.851.1777 |
| School district | Sequoia Union High School District | 650.369.1411 |
| Permits & building | Building Department, Town Hall | 650.851.1700 |
| Planning | Planning & Building, Town Hall ext. 210 | 650.851.1700 |
| Public Works, City Attorney | Via Town Hall | 650.851.1700 |
| Finance & business license | Finance, Town Hall | 650.851.1700 |
- One electricity bill, two providers. WestLight Energy (Peninsula Clean Energy until July 1, 2026) generates the power; PG&E delivers it and bills for both on one statement. Enrollment is automatic, with ECO100, 100% renewable, as the default plan. Call PG&E to start service.
- The only ECO100 default in the county. Everywhere else in San Mateo County defaults to ECOplus.
- Sewer or septic. West Bay Sanitary serves sewered properties. Many properties are on septic, so confirm by address.
Redwood City
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water (Cal Water serves some west-side addresses) | City of Redwood City water | 650.780.7210 |
| Water | Redwood City water, new service | 650.780.7380 |
| Water | Cal Water, Bear Gulch District | 650.561.9709 |
| Sewer | City of Redwood City, via City Hall | 650.780.7000 |
| Garbage & recycling | Recology San Mateo County | 650.595.3900 |
| City Hall | Redwood City City Hall | 650.780.7000 |
| Police (non-emergency) | Redwood City Police Department | 650.780.7100 |
| Fire (non-emergency) | Redwood City Fire Department | 650.780.7400 |
| School district (Redwood Shores is Belmont-Redwood Shores) | Redwood City School District | 650.482.2200 |
| School district | Belmont-Redwood Shores School District | 650.637.4800 |
| School district | Sequoia Union High School District | 650.369.1411 |
| Permits & building | Permit Service Center, via City Hall | 650.780.7000 |
| Planning | Planning, via City Hall | 650.780.7000 |
| Public Works, City Attorney | Via City Hall | 650.780.7000 |
| Finance & business license | Revenue Services | 650.780.7214 |
- City-run water and sewer. Cal Water serves some west-side addresses instead.
San Bruno
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water, Sewer | City of San Bruno, Utility Billing | 650.616.7086 |
| Garbage & recycling | Recology San Bruno | 650.583.8536 |
| Police (non-emergency) | San Bruno Police Department | 650.616.7100 |
| Fire (non-emergency) | San Bruno Fire Department | 650.616.7096 |
| School district (Some west-side addresses are in South San Francisco Unified) | San Bruno Park School District | 650.624.3101 |
| School district | South San Francisco Unified School District | 650.877.8700 |
| School district | San Mateo Union High School District | 650.558.2299 |
| Permits & building | Community Development, Building | 650.616.7074 |
| Planning | Community Development, Planning | 650.616.7074 |
| Public Works | Administration & Engineering | 650.616.7065 |
| Public Works | Corporation Yard | 650.616.7160 |
| Business license | Business Taxes & Licenses | 650.273.4371 |
| Finance | Finance | 650.616.7080 |
| City Attorney | City Attorney's Office | 650.616.7057 |
- City-run water and sewer. Utility Billing handles both.
San Carlos
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | Cal Water, Bayshore District | 650.558.7800 |
| Sewer | City of San Carlos Public Works, via City Manager's Office | 650.802.4222 |
| Garbage & recycling | Recology San Mateo County | 650.595.3900 |
| Police (non-emergency) | San Mateo County Sheriff | 650.363.4911 |
| Fire (non-emergency) | Redwood City Fire Department | 650.780.7400 |
| School district | San Carlos School District | 650.508.7333 |
| School district | Sequoia Union High School District | 650.369.1411 |
| Permits & building | Community Development, Development Services counter | 650.802.4209 |
| Planning | Community Development, Planning | 650.802.4209 |
| Public Works, City Attorney | Via City Manager's Office | 650.802.4222 |
| Finance & business license | Finance Department | 650.802.4213 |
- Contracted police and fire. Police service comes from the San Mateo County Sheriff and fire from the Redwood City Fire Department.
San Mateo
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water (Estero MID serves part of the city near Foster City) | Cal Water, Bayshore District | 650.558.7800 |
| Water | Estero Municipal Improvement District | 650.286.3270 |
| Sewer | City of San Mateo Public Works | 650.522.7300 |
| Sewer | After hours, via police | 650.522.7700 |
| Garbage & recycling | Recology San Mateo County | 650.595.3900 |
| Police (non-emergency) | San Mateo Police Department | 650.522.7700 |
| Fire (non-emergency) | San Mateo Consolidated Fire Department | 650.522.7900 |
| School district | San Mateo-Foster City School District | 650.312.7700 |
| School district | San Mateo Union High School District | 650.558.2299 |
| Building, Permits | Building Division | 650.522.7172 |
| Building | Building inspections | 650.522.7170 |
| Planning | Planning Division | 650.522.7212 |
| Public Works | Public Works | 650.522.7300 |
| Business license | Business Tax Division | 650.522.7113 |
| Finance | Finance Department | 650.522.7100 |
| City Attorney | City Attorney's Office | 650.522.7020 |
- City-run sewer. Public Works runs the sewer system and wastewater plant.
South San Francisco
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water (Westborough neighborhood uses Westborough WD) | Cal Water, Bayshore District | 650.558.7800 |
| Water, Sewer (Westborough neighborhood uses Westborough WD) | Westborough Water District | 650.589.1435 |
| Sewer | City Public Works, Water Quality Control Plant | 650.877.8550 |
| Garbage & recycling | South San Francisco Scavenger Co. | 650.589.4020 |
| Police (non-emergency) | South San Francisco Police Department | 650.877.8900 |
| Fire (non-emergency) | South San Francisco Fire Department | 650.829.3950 |
| Fire (non-emergency) | Fire prevention | 650.829.6645 |
| School district | South San Francisco Unified School District | 650.877.8700 |
| Permits & building, Planning | Permit Center | 650.877.8535 |
| Public Works | Public Works | 650.877.8550 |
| Public Works | Public Works, after hours | 650.873.3333 |
| Finance & business license | Business License Office, Finance | 650.877.8505 |
| City Attorney | Via City Hall | 650.877.8500 |
- One K-12 district. South San Francisco Unified covers elementary through high school.
- New city website. The city moved to ssfca.gov.
Woodside
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water (Depends on your address) | Cal Water, Bear Gulch District | 650.561.9709 |
| Water | Redwood City water, some addresses | 650.780.7210 |
| Sewer (Most properties are on septic) | Town Center Sewer District, Town Hall | 650.851.6790 |
| Sewer | Town Center after hours, West Bay Sanitary | 650.321.0384 |
| Sewer | Fair Oaks and Redwood Creek sewer districts, County | 650.363.4100 |
| Garbage & recycling | GreenWaste Recovery | 650.568.9900 |
| City Hall | Woodside Town Hall | 650.851.6790 |
| Police (non-emergency) | San Mateo County Sheriff | 650.363.4911 |
| Fire (non-emergency) | Woodside Fire Protection District | 650.851.1594 |
| School district (Elementary depends on your address) | Woodside Elementary School District | 650.851.1571 |
| School district | Portola Valley School District | 650.851.1777 |
| School district | Las Lomitas Elementary School District | 650.854.6311 |
| School district | Sequoia Union High School District | 650.369.1411 |
| Permits & building, Public Works | Building, Planning & Public Works | 650.851.6796 |
| Planning | Planning, option 2 | 650.851.6796 |
| Finance & business license | Finance, Town Hall | 650.851.6790 |
| City Attorney | Via Town Hall | 650.851.6790 |
- Mostly septic. Piped sewer exists only in three small districts. Check the town's sewer map for each address.
San Francisco County
San Francisco
| Service | Provider | Phone |
|---|---|---|
| Electricity supply (Hetch Hetchy Power in some new developments) | CleanPowerSF | 415.554.0773 |
| Electricity supply | Hetch Hetchy Power (SFPUC) | 415.551.4720 |
| Water, Sewer | SFPUC | 415.551.3000 |
| Garbage & recycling (The company name is on your bill) | Recology Sunset Scavenger | 415.330.1300 |
| Garbage & recycling | Recology Golden Gate | 415.626.4000 |
| City Hall | SF311, or 415.701.2311 from outside SF | 311 |
| Police (non-emergency) (Confirm your station by address) | San Francisco Police Department, citywide dispatch | 415.553.0123 |
| Police (non-emergency) | SFPD Headquarters, 1245 3rd Street | 415.837.7000 |
| Police (non-emergency) | Bayview Station: Bayview-Hunters Point | 415.671.2300 |
| Police (non-emergency) | Central Station: Chinatown, North Beach, Financial District | 415.315.2400 |
| Police (non-emergency) | Ingleside Station: Ingleside, Excelsior | 415.404.4000 |
| Police (non-emergency) | Mission Station: Mission District | 415.558.5400 |
| Police (non-emergency) | Northern Station: Marina, Pacific Heights, Western Addition | 415.614.3400 |
| Police (non-emergency) | Park Station: Haight-Ashbury, Golden Gate Park | 415.242.3000 |
| Police (non-emergency) | Richmond Station: Inner and Outer Richmond | 415.666.8000 |
| Police (non-emergency) | Southern Station: South of Market | 415.575.6000 |
| Police (non-emergency) | Taraval Station: Sunset, Parkside | 415.759.3100 |
| Police (non-emergency) | Tenderloin Station | 415.345.7300 |
| Police (non-emergency) | U.S. Park Police: Presidio and other GGNRA land | 415.561.5505 |
| Fire (non-emergency) | San Francisco Fire Department headquarters | 415.558.3200 |
| Fire (non-emergency) | Fire permits and plan check | 415.554.8927 |
| School district (Assigned by application, not by address) | San Francisco Unified School District, K-12 | 415.241.6000 |
| Building | Department of Building Inspection, 49 South Van Ness | 628.652.3200 |
| Permits | Permit Center, 49 South Van Ness | 628.652.3200 |
| Permits | Central Permit Bureau | 628.652.3240 |
| Permits | 3R reports, DBI Records Management | 628.652.3420 |
| Planning | SF Planning, Permit Center counter | 628.652.7300 |
| Planning | Spanish, Chinese, Filipino, Vietnamese | 628.652.7550 |
| Public Works | San Francisco Public Works, service requests via 311 | 628.271.3160 |
| Business license | Treasurer & Tax Collector, business registration, via 311 | 311 |
| Finance | Treasurer & Tax Collector, property and business taxes, via 311 | 311 |
| Finance | Assessor-Recorder: assessments, recording, transfer tax | 628.652.8100 |
| City Attorney | Office of the City Attorney, City Hall Room 234 | 415.554.4700 |
- One electricity bill, two providers. CleanPowerSF, run by the SFPUC, generates the power; PG&E delivers it and bills for both. Green is the default plan; SuperGreen is the 100% renewable option and SuperGreen Saver is discounted for eligible customers.
- Hetch Hetchy Power areas. On Treasure Island, Yerba Buena Island, Hunters Point Shipyard, Candlestick Point (including Alice Griffith), Pier 70, other new redevelopment districts and some City-owned or affordable housing, the SFPUC is the electric utility and bills directly. Confirm the electric provider before quoting utility costs on new construction.
- Trash service is mandatory. Owners of occupied buildings must set up and pay for Recology service.
- 3R report at sale. The seller must get a Report of Residential Building Record and give it to the buyer before selling any residential building. It shows permit history, authorized use, energy compliance and soft-story retrofit status. One request per building or condo unit, 7 to 10 business days. sf.gov lists $286; DBI's June 2025 form shows $214, so confirm the fee.
- Energy and water conservation at sale. A certified inspector checks the property, the required measures get installed (low-flow fixtures, efficient toilets, insulation, weatherstripping and similar), and DBI issues a certificate of compliance. The water inspection is required before each sale of most residential buildings.
- Transfer tax on the full price. The Assessor-Recorder collects it when the deed records. The rate applies to the entire price: 0.50% up to $250,000, 0.68% under $1M, 0.75% under $5M, 2.25% under $10M, 5.50% under $25M and 6.00% at $25M or more.
- One sewer, one water agency. The SFPUC runs water and the combined sewer citywide, so there is no separate sanitary district to check. After-hours water, sewer and street problems go to 311.
- School enrollment. SFUSD assigns schools by application through the Enrollment Center at 555 Franklin St.
Alameda County
County basics. Most cities here share these. Each city below notes which apply.
| Service | Provider | Phone |
|---|---|---|
| Electricity supply | Ava Community Energy | 833.699.3223 |
| Water | EBMUD | 866.403.2683 |
Good to know
- Sewer lateral certificate at sale. An EBMUD compliance certificate is required to close escrow. (Alameda, Oakland, Piedmont)
- One electricity bill, two providers. Ava Community Energy generates the power; PG&E delivers it and bills for both on one statement. Enrollment is automatic, with Renewable 100 as the default plan. Call PG&E to start service. (Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Piedmont, Pleasanton, San Leandro)
- One electricity bill, two providers. Ava Community Energy generates the power; PG&E delivers it and bills for both on one statement. Enrollment is automatic, with Bright Choice as the default plan. Call PG&E to start service. (Livermore, Newark, Oakland, Union City)
Alameda
Electricity & gas isn't PG&E here; see below. County basics that apply: EBMUD. Full guide
| Service | Provider | Phone |
|---|---|---|
| Electricity | Alameda Municipal Power | 510.748.3900 |
| Gas | PG&E | 800.743.5000 |
| Sewer | City of Alameda, collection | 510.747.7400 |
| Sewer | EBMUD, treatment | 866.403.2683 |
| Garbage & recycling | Alameda County Industries | 510.483.1400 |
| Police (non-emergency) | Alameda Police Department | 510.337.8340 |
| Fire (non-emergency) | Alameda Fire Department | 510.337.2100 |
| School district | Alameda Unified School District | 510.337.7000 |
| Permits & building | Permit Center, Planning, Building & Transportation | 510.747.6800 |
| Planning | Planning, Building & Transportation | 510.747.6800 |
| Public Works | Public Works, service requests | 510.747.7900 |
| Finance & business license | Finance Department | 510.747.4881 |
| City Attorney | City Attorney's Office | 510.747.4750 |
- Its own electric utility. Alameda Municipal Power supplies electricity, so there is no PG&E or Ava bill for power. Gas is still PG&E.
- More internet options. Sonic and Monkey Brains also serve the island.
Albany
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Sewer | City of Albany Public Works, collection | 510.524.9543 |
| Sewer | EBMUD, treatment | 866.403.2683 |
| Garbage & recycling | Waste Management of Alameda County | 510.613.8710 |
| Police (non-emergency) | Albany Police Department | 510.525.7300 |
| Fire (non-emergency) | Albany Fire Department | 510.528.5770 |
| School district | Albany Unified School District | 510.558.3750 |
| Permits & building, Planning | Community Development | 510.528.5760 |
| Public Works | Public Works | 510.524.9543 |
| Finance & business license | Finance Department | 510.528.5730 |
| City Attorney | Via City Manager, City Hall | 510.528.5710 |
- Sewer lateral certification at sale. Laterals need certification under both the city's program and EBMUD's.
Berkeley
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Sewer | City of Berkeley, collection | 510.981.6300 |
| Sewer | EBMUD, treatment | 866.403.2683 |
| Garbage | City of Berkeley Zero Waste Division | 510.981.7270 |
| Recycling | Ecology Center, curbside recycling | 510.527.5555 |
| Police (non-emergency) | Berkeley Police Department | 510.981.5900 |
| Fire (non-emergency) | Berkeley Fire Department | 510.981.3473 |
| School district | Berkeley Unified School District | 510.644.6150 |
| Building | Building & Safety Division | 510.981.7440 |
| Permits | Permit Service Center | 510.981.7500 |
| Planning | Land Use Planning Division | 510.981.7410 |
| Public Works | Public Works Department | 510.981.6300 |
| Finance & business license | Finance Service Counter | 510.981.7200 |
| City Attorney | City Attorney's Office | 510.981.6998 |
- Most city questions go to 311. Call 510.981.2489 for general city services.
- Sewer laterals at sale. Berkeley runs its own PSL program (510.981.6423), not EBMUD's.
Dublin
County basics that apply: Ava Community Energy. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water, Sewer | Dublin San Ramon Services District | 925.828.0515 |
| Garbage & recycling | Amador Valley Industries | 925.479.9545 |
| Police (non-emergency) | Dublin Police Services, dispatch | 925.462.1212 |
| Police (non-emergency) | Dublin Police Services, office | 925.833.6670 |
| Fire (non-emergency) | Alameda County Fire Department | 925.833.3473 |
| Fire (non-emergency) | Dublin fire prevention | 925.833.6606 |
| School district | Dublin Unified School District | 925.828.2551 |
| Permits & building | Building & Safety Division | 925.833.6620 |
| Planning | Planning Division | 925.833.6610 |
| Public Works | Public Works Department | 925.833.6630 |
| Business license | City Hall | 925.833.6650 |
| Finance | Finance & Administrative Services | 925.833.6640 |
| City Attorney | Via City Hall | 925.833.6650 |
- Contracted police and fire. Police service comes from the Alameda County Sheriff's Office and fire from Alameda County Fire.
- One district for water and sewer. Dublin San Ramon Services District handles both.
Emeryville
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Sewer | City of Emeryville, collection | 510.596.4330 |
| Sewer | EBMUD, treatment | 866.403.2683 |
| Garbage & recycling | Waste Management of Alameda County | 510.613.8710 |
| Police (non-emergency) | Emeryville Police Department | 510.596.3700 |
| Fire (non-emergency) | Alameda County Fire Department | 510.632.3473 |
| Fire (non-emergency) | Emeryville fire prevention | 510.596.3759 |
| School district | Emery Unified School District | 510.601.4906 |
| Permits & building | Planning & Building permit counter | 510.596.4310 |
| Planning | Planning Division | 510.596.4310 |
| Public Works | Public Works | 510.596.4330 |
| Business license | HdL Business License Processing Center | 510.725.4161 |
| Finance, City Attorney | Via City Hall | 510.596.4300 |
- Sewer lateral permit at sale. The city's lateral ordinance is stricter than EBMUD's. Passing the city test satisfies both, and the certificate lasts 20 years.
Fremont
County basics that apply: Ava Community Energy. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | Alameda County Water District | 510.668.4200 |
| Sewer | Union Sanitary District | 510.477.7500 |
| Garbage & recycling | Republic Services | 510.657.3500 |
| Police (non-emergency) | Fremont Police Department | 510.790.6800 |
| Fire (non-emergency) | Fremont Fire Department | 510.494.4200 |
| School district | Fremont Unified School District | 510.657.2350 |
| Building | Building & Safety | 510.494.4400 |
| Permits | Plans & Permits, Development Services Center | 510.494.4460 |
| Planning | Planning Division | 510.494.4440 |
| Public Works | Public Works, engineering | 510.494.4700 |
| Finance & business license | Finance, Revenue Division | 510.494.4610 |
| City Attorney | City Attorney's Office | 510.284.4030 |
- Shared with Newark and Union City. ACWD water, Union Sanitary District sewer and Republic Services trash serve all three cities.
Hayward
County basics that apply: Ava Community Energy. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | City of Hayward water utility, billing via Revenue | 510.583.4600 |
| Sewer (Depends on your address) | City of Hayward, most addresses | 510.583.4600 |
| Sewer | Oro Loma Sanitary District | 510.276.4700 |
| Garbage | Waste Management of Alameda County | 510.537.5500 |
| Recycling | Tri-CED Community Recycling | 510.471.3850 |
| Police (non-emergency) | Hayward Police Department | 510.293.7000 |
| Fire (non-emergency) | Hayward Fire Department | 510.583.4900 |
| School district | Hayward Unified School District | 510.784.2600 |
| Building | Building Division, Permit Center | 510.583.4140 |
| Permits | Permit Center | 510.583.4005 |
| Planning | Planning Division | 510.583.4216 |
| Public Works | Public Works & Utilities | 510.583.4700 |
| Finance & business license | Finance, Revenue Division | 510.583.4600 |
| City Attorney | Via City Manager's Office | 510.583.4300 |
- City-run water. Hayward's own utility, supplied by SFPUC's Hetch Hetchy system, bills water and sewer through its Revenue Division.
- Two haulers. Waste Management collects trash and organics. Residential recycling goes to the nonprofit Tri-CED.
Livermore
County basics that apply: Ava Community Energy. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water (Depends on your address) | Livermore Municipal Water, north and east | 925.960.8100 |
| Water | California Water Service | 925.447.4900 |
| Sewer | City of Livermore Water Resources Division | 925.960.8100 |
| Garbage & recycling | Livermore Sanitation | 925.449.7300 |
| Police (non-emergency) | Livermore Police, general line | 925.371.4900 |
| Police (non-emergency) | Livermore Police, dispatch | 925.371.4987 |
| Fire (non-emergency) | Livermore-Pleasanton Fire Department | 925.454.2361 |
| School district | Livermore Valley Joint Unified School District | 925.606.3200 |
| Permits & building | Building Division | 925.960.4410 |
| Planning | Planning Division | 925.960.4450 |
| Public Works | Public Works, director's office | 925.960.8003 |
| Finance & business license | Administrative Services, Finance | 925.960.4100 |
| City Attorney | City Attorney's Office | 925.960.4150 |
- Two water providers. Livermore Municipal Water serves the north and east, Cal Water the rest. Check the city's Find My Provider map for your address.
Newark
County basics that apply: Ava Community Energy. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | Alameda County Water District | 510.668.4200 |
| Sewer | Union Sanitary District | 510.477.7500 |
| Garbage & recycling | Republic Services | 510.657.3500 |
| Police (non-emergency) | Newark Police Department, dispatch | 510.578.4237 |
| Fire (non-emergency) | Alameda County Fire Department | 510.632.3473 |
| Fire (non-emergency) | Newark fire prevention | 510.578.4218 |
| School district | Newark Unified School District | 510.818.4103 |
| Permits & building | Building Inspection, Public Works | 510.578.4261 |
| Planning | Planning Division | 510.578.4330 |
| Public Works | Public Works | 510.578.4589 |
| Finance & business license | Finance | 510.578.4310 |
| City Attorney | City Attorney's Office | 510.578.4427 |
- Shared with Fremont and Union City. ACWD water, Union Sanitary District sewer and Republic Services trash. Fire is contracted to Alameda County Fire.
Oakland
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Sewer | City of Oakland, collection | 510.615.5566 |
| Sewer | EBMUD, treatment | 866.403.2683 |
| Garbage | Waste Management of Alameda County | 510.613.8710 |
| Recycling | California Waste Solutions, residential recycling | 510.625.5263 |
| Police (non-emergency) | Oakland Police Department | 510.777.3333 |
| Fire (non-emergency) | Oakland Fire Department, administration | 510.238.3856 |
| School district | Oakland Unified School District | 510.879.8000 |
| Building | Building Bureau, permit counter | 510.238.3891 |
| Building | Building Bureau, inspections | 510.238.3444 |
| Permits | One-Stop Permit Center, callback line | 510.238.4774 |
| Planning | Planning & Zoning | 510.238.3911 |
| Public Works | Oakland Public Works call center | 510.615.5566 |
| Business license | Finance, business tax | 510.238.3704 |
| Finance | Finance Department administration | 510.238.2220 |
| City Attorney | City Attorney's Office | 510.238.3601 |
- Two haulers. Waste Management collects garbage and compost. California Waste Solutions collects recycling.
Piedmont
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Sewer | City of Piedmont, collection | 510.420.3050 |
| Sewer | EBMUD, treatment | 866.403.2683 |
| Garbage & recycling | Republic Services | 800.320.8077 |
| Police (non-emergency) | Piedmont Police, 24-hour police and fire dispatch | 510.420.3000 |
| Fire (non-emergency) | Piedmont Fire Department | 510.420.3030 |
| School district | Piedmont City Unified School District | 510.594.2614 |
| Permits & building | Permit counter, planning, building and public works | 510.420.3050 |
| Planning | Planning & Building Department | 510.420.3050 |
| Public Works | Public Works | 510.420.3050 |
| Finance & business license | City Hall front counter | 510.420.3040 |
| City Attorney | Via City Hall | 510.420.3040 |
Pleasanton
County basics that apply: Ava Community Energy. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | Pleasanton Water, city Public Works billing | 925.931.5500 |
| Sewer | City of Pleasanton Public Works | 925.931.5500 |
| Garbage & recycling | Pleasanton Garbage Service | 925.846.2042 |
| Police (non-emergency) | Pleasanton Police Department | 925.931.5100 |
| Fire (non-emergency) | Livermore-Pleasanton Fire Department | 925.454.2361 |
| School district | Pleasanton Unified School District | 925.462.5500 |
| Permits & building | Permit Center, 200 Old Bernal | 925.931.5650 |
| Planning | Planning Division | 925.931.5600 |
| Public Works | Public Works, Operations Service Center | 925.931.5500 |
| Business license | Business License Division | 925.931.5440 |
| Finance | Finance | 925.931.5400 |
| City Attorney | City Attorney's Office | 925.931.5015 |
- Shared fire department. Livermore-Pleasanton Fire Department serves both cities.
San Leandro
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Sewer (Depends on your address) | City Water Pollution Control Plant | 510.577.3434 |
| Sewer | Oro Loma Sanitary District | 510.276.4700 |
| Garbage & recycling (Depends on your address) | Alameda County Industries | 510.357.7282 |
| Garbage & recycling | Waste Management of Alameda County | 510.613.8710 |
| Police (non-emergency) | San Leandro Police Department | 510.577.2740 |
| Fire (non-emergency) | Alameda County Fire Department | 510.632.3473 |
| Fire (non-emergency) | San Leandro fire prevention | 510.577.3317 |
| School district | San Leandro Unified School District | 510.667.3500 |
| School district | San Lorenzo Unified School District, parts of south San Leandro | 510.317.4600 |
| Building | Building & Safety Services, Permit Center | 510.577.3405 |
| Permits | Permits and Plan Review | 510.577.3418 |
| Planning | Planning, Planner on Duty | 510.577.3325 |
| Public Works | Public Works Service Center | 510.577.3440 |
| Business license | HdL Business License Support Center | 510.809.3133 |
| Finance | Finance Department | 510.577.6021 |
- Split by address. Most of the city uses the city sewer plant and ACI for trash. The Oro Loma Sanitary District area in the south uses Oro Loma sewer and Waste Management.
Union City
County basics that apply: Ava Community Energy. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | Alameda County Water District | 510.668.4200 |
| Sewer | Union Sanitary District | 510.477.7500 |
| Garbage | Republic Services | 510.657.3500 |
| Recycling | Tri-CED Community Recycling | 510.471.3850 |
| Police (non-emergency) | Union City Police Department | 510.471.1365 |
| Fire (non-emergency) | Alameda County Fire Department | 510.632.3473 |
| Fire (non-emergency) | Union City fire prevention | 510.675.5360 |
| School district | New Haven Unified School District | 510.471.1100 |
| Permits & building | Building Division | 510.675.5313 |
| Planning | Planning | 510.675.5379 |
| Public Works | Public Works | 510.675.5308 |
| Business license | Business License | 510.675.5312 |
| Finance | Financial Services, via City Hall | 510.471.3232 |
| City Attorney | City Attorney's Office | 510.675.5347 |
- Two haulers. Republic Services collects garbage and organics. Tri-CED collects recycling.
Contra Costa County
County basics. Most cities here share these. Each city below notes which apply.
| Service | Provider | Phone |
|---|---|---|
| Electricity supply | MCE | 888.632.3674 |
| Water | EBMUD | 866.403.2683 |
| Sewer | Central San | 925.228.9500 |
| Fire (non-emergency) | Contra Costa County Fire (Con Fire) | 925.941.3300 |
Good to know
- PG&E supplies the power. These cities are not MCE members, so PG&E generates, delivers and bills for electricity. (Antioch, Brentwood, Clayton, Orinda)
- One electricity bill, two providers. MCE generates the power; PG&E delivers it and bills for both on one statement. Enrollment is automatic, with Light Green (60% renewable) as the default plan. Deep Green is the 100% renewable option. Call PG&E to start service. (Concord, Danville, El Cerrito, Hercules, Lafayette, Martinez, Moraga, Oakley, Pinole, Pittsburg, Pleasant Hill, Richmond, San Pablo, San Ramon, Walnut Creek)
- RecycleSmart contract. Trash service is a RecycleSmart contract (925.906.1801) collected by Republic Services. (Danville, Lafayette, Moraga, Orinda, Walnut Creek)
Antioch
County basics that apply: Contra Costa County Fire (Con Fire). Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | City of Antioch, Water Services billing | 925.779.7060 |
| Sewer | City of Antioch Public Works, collection | 925.779.6950 |
| Sewer | Delta Diablo, treatment | 925.756.1900 |
| Garbage & recycling | Republic Services | 925.685.4711 |
| Police (non-emergency) | Antioch Police Department | 925.778.2441 |
| Police (non-emergency) | General info | 925.779.6900 |
| School district (Confirm by address) | Antioch Unified School District | 925.779.7500 |
| Permits & building | Building Division | 925.779.7065 |
| Permits | Engineering | 925.779.7035 |
| Planning | Planning Division | 925.779.6159 |
| Public Works | Public Works | 925.779.6950 |
| Business license | Finance, Business License | 925.779.7059 |
| Finance | Finance | 925.779.7055 |
| City Attorney | Via City Hall | 925.779.7000 |
- City-run water. Contra Costa Water District supplies the city utility. After hours, water and sewer emergencies go through the police non-emergency line.
Brentwood
County basics that apply: Contra Costa County Fire (Con Fire). Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | City of Brentwood, Water Operations | 925.516.6000 |
| Sewer | City of Brentwood, Wastewater Operations | 925.516.6060 |
| Garbage & recycling | City of Brentwood, Solid Waste | 925.516.6090 |
| Police (non-emergency) | Brentwood Police, 24-hour dispatch | 925.809.7911 |
| Police (non-emergency) | Business office | 925.634.6911 |
| School district (Confirm by address) | Brentwood Union School District | 925.513.6300 |
| School district | Liberty Union High School District | 925.634.2166 |
| Permits & building | Community Development, Building | 925.516.5405 |
| Permits | Engineering | 925.516.5420 |
| Planning | Community Development, Planning | 925.516.5405 |
| Public Works | Public Works, Operations | 925.516.6000 |
| Business license | Finance, business tax certificate | 925.516.5480 |
| Finance | Finance, Utility Billing | 925.516.5415 |
| City Attorney | Via City Hall | 925.516.5400 |
- One call for city utilities. Utility Billing (925.516.5415) starts water, wastewater and garbage service.
Clayton
County basics that apply: Contra Costa County Fire (Con Fire), Central San. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | Contra Costa Water District | 925.688.8000 |
| Sewer | City of Concord Public Works, collection | 925.671.3448 |
| Garbage & recycling | Republic Services | 925.685.4711 |
| City Hall | Clayton City Hall | 925.673.7300 |
| Police (non-emergency) | Clayton Police, 24-hour dispatch | 925.603.5993 |
| Police (non-emergency) | Business hours | 925.673.7350 |
| School district | Mt. Diablo Unified School District | 925.682.8000 |
| Building (City Hall says which applies) | City of Concord Permit Center, by contract | 925.671.2489 |
| Building | County Building Inspection, by contract | 925.655.2700 |
| Permits | Community Development, City Hall | 925.673.7300 |
| Planning | Community Development, Planning | 925.673.7300 |
| Public Works | Engineering, City Hall | 925.673.7300 |
| Public Works | Maintenance & Parks | 925.673.7327 |
| Business license | Business licenses | 925.215.4514 |
| Finance | Finance, City Hall | 925.673.7300 |
| City Attorney | Via City Hall | 925.673.7300 |
- Contracted services. Concord collects the sewage and Central San treats it. Building permits are handled by contract.
Concord
County basics that apply: Contra Costa County Fire (Con Fire), Central San, MCE. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | Contra Costa Water District | 925.688.8000 |
| Sewer | City of Concord Public Works, collection | 925.671.3448 |
| Garbage & recycling | Mt. Diablo Resource Recovery | 925.682.9113 |
| City Hall | Concord City Hall | 925.671.3000 |
| Police (non-emergency) | Concord Police, 24-hour dispatch | 925.671.3333 |
| Police (non-emergency) | Records | 925.671.3220 |
| School district | Mt. Diablo Unified School District | 925.682.8000 |
| Permits & building | Permit Center, Civic Center | 925.671.2489 |
| Planning | Planning, via City Hall | 925.671.3000 |
| Public Works | Public Works | 925.671.3448 |
| Finance & business license | Finance | 925.671.3307 |
| City Attorney | City Attorney's Office, Civic Center | 925.671.3160 |
- Start with City Hall. Several department lines come from secondary directories, so City Hall (925.671.3000) is the safest first call. Building, engineering and planning applications go through the online Virtual Permit Center.
Danville
County basics that apply: Central San, MCE, EBMUD. Full guide
| Service | Provider | Phone |
|---|---|---|
| Garbage & recycling | Republic Services | 925.685.4711 |
| Police (non-emergency) | Danville Police | 925.314.3700 |
| Police (non-emergency) | After hours, Sheriff's dispatch | 925.820.2144 |
| Fire (non-emergency) | San Ramon Valley Fire Protection District | 925.838.6600 |
| School district | San Ramon Valley Unified School District | 925.552.5500 |
| Permits & building | Building Division | 925.314.3330 |
| Planning | Engineering & Planning | 925.314.3310 |
| Public Works | Maintenance Services | 925.314.3450 |
| Public Works | Transportation | 925.314.3320 |
| Business license | Finance, Business License | 925.314.3326 |
| Finance | Administrative Services, Town Office | 925.314.3388 |
| City Attorney | Town Attorney | 925.314.3383 |
- Sheriff-contract police. Danville Police is staffed under contract with the County Sheriff.
El Cerrito
County basics that apply: MCE, EBMUD. Full guide
| Service | Provider | Phone |
|---|---|---|
| Sewer | Stege Sanitary District | 510.524.4667 |
| Sewer | EBMUD private sewer lateral program | 866.403.2683 |
| Garbage | East Bay Sanitary | 510.237.4321 |
| Recycling | City Recycling + Environmental Resource Center | 510.215.4350 |
| City Hall | El Cerrito City Hall | 510.215.4300 |
| Police (non-emergency) | El Cerrito Police Department | 510.237.3233 |
| Fire (non-emergency) | El Cerrito Fire Department | 510.215.4450 |
| School district | West Contra Costa Unified School District | 510.231.1100 |
| Permits & building | Community Development, via City Hall | 510.215.4300 |
| Planning | Planning, via City Hall | 510.215.4300 |
| Public Works | Streets & storm drains | 510.215.4369 |
| Finance & business license | Finance, via City Hall | 510.215.4300 |
| City Attorney | Via City Hall | 510.215.4300 |
- Sewer lateral certificate at sale. EBMUD's private sewer lateral program applies in the Stege Sanitary District. Check lateral compliance before closing.
- Own fire department. El Cerrito Fire also covers Kensington.
Hercules
County basics that apply: Contra Costa County Fire (Con Fire), MCE, EBMUD. Full guide
| Service | Provider | Phone |
|---|---|---|
| Sewer | City of Hercules collection, via City Hall | 510.799.8200 |
| Garbage & recycling | Republic Services (Richmond Sanitary Service) | 510.262.7100 |
| City Hall | Hercules City Hall | 510.799.8200 |
| Police (non-emergency) | West County dispatch | 510.724.1111 |
| Police (non-emergency) | Hercules Police, station | 510.799.8260 |
| School district (Depends on your address) | West Contra Costa Unified School District | 510.231.1100 |
| School district | John Swett Unified School District, some addresses | 510.245.4300 |
| Permits & building | Community Development, via City Hall | 510.799.8200 |
| Planning | Planning, via City Hall | 510.799.8200 |
| Public Works | Public Works, via City Hall | 510.799.8200 |
| Finance & business license | Finance, via City Hall | 510.799.8200 |
| City Attorney | Via City Hall | 510.799.8200 |
- Newest MCE city. MCE service began in April 2025. Rodeo-Hercules Fire was annexed into Con Fire in December 2024.
Lafayette
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Garbage & recycling | Republic Services | 925.685.4711 |
| Police (non-emergency) | Lafayette Police, dispatch | 925.284.5010 |
| Police (non-emergency) | Office | 925.283.3680 |
| School district | Lafayette School District | 925.927.3500 |
| School district | Acalanes Union High School District | 925.280.3900 |
| Permits & building, Planning | Planning & Building | 925.284.1976 |
| Permits | Engineering | 925.284.1951 |
| Public Works | Public Works Corporation Yard | 925.934.3908 |
| Finance | Administration, City Offices | 925.284.1968 |
| City Attorney | Via City Offices | 925.284.1968 |
- Sheriff-staffed police. Lafayette Police is staffed through the County Sheriff.
- No business license. The County lists Lafayette as not requiring one.
Martinez
County basics that apply: Contra Costa County Fire (Con Fire), Central San, MCE. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water (CCWD serves some areas) | City of Martinez, Water Billing | 925.372.3575 |
| Water | Contra Costa Water District | 925.688.8000 |
| Sewer (Depends on your address) | Mt. View Sanitary District, east side | 925.228.5635 |
| Sewer | County Sanitation District 6, Stonehurst, via City Hall | 925.372.3500 |
| Garbage & recycling | Republic Services | 925.685.4711 |
| Police (non-emergency) | Martinez Police, 24-hour dispatch | 925.372.3440 |
| School district (Some addresses are in Mt. Diablo Unified) | Martinez Unified School District | 925.335.5800 |
| School district | Mt. Diablo Unified School District | 925.682.8000 |
| Permits & building | Building permits | 925.372.3550 |
| Planning | Planning | 925.372.3515 |
| Public Works | Public Works, Maintenance | 925.372.3580 |
| Public Works | Inspection requests | 925.372.3596 |
| Business license | HdL business license support | 888.602.0239 |
| Finance | Finance, City Hall 2nd floor | 925.372.3500 |
| City Attorney | Via City Hall | 925.372.3500 |
- Sewer depends on the address. Central San covers most of the city, Mt. View Sanitary District the east side, and the Stonehurst subdivision is a small county district run by the city.
Moraga
County basics that apply: Central San, MCE, EBMUD. Full guide
| Service | Provider | Phone |
|---|---|---|
| Garbage & recycling | Republic Services | 925.685.4711 |
| Police (non-emergency) | Moraga Police | 925.888.7055 |
| Police (non-emergency) | Dispatch | 925.284.5010 |
| Fire (non-emergency) | Moraga-Orinda Fire District | 925.258.4599 |
| School district | Moraga School District | 925.376.5943 |
| School district | Acalanes Union High School District | 925.280.3900 |
| Permits & building, Planning | Planning Department | 925.888.7040 |
| Public Works | Public Works | 925.888.7026 |
| Finance | Administration, Finance | 925.888.7022 |
| City Attorney | Via Administration | 925.888.7022 |
- Permits start with the Town. The County's Lamorinda permit office closed in 2023. The County lists Moraga as not requiring a business license.
Oakley
County basics that apply: Contra Costa County Fire (Con Fire), MCE. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | Diablo Water District | 925.625.3798 |
| Sewer | Ironhouse Sanitary District | 925.625.2279 |
| Garbage & recycling | Mt. Diablo Resource Recovery | 925.682.9113 |
| Police (non-emergency) | Oakley Police Department | 925.625.8060 |
| School district (Confirm by address) | Oakley Union Elementary School District | 925.625.0700 |
| School district | Liberty Union High School District | 925.634.2166 |
| Permits & building | Building Division, 3231 Main St. | 925.625.7005 |
| Planning | Planning & Zoning | 925.625.7000 |
| Public Works | Public Works & Engineering, via City Hall | 925.625.7000 |
| Finance & business license | Finance, City Hall | 925.625.7000 |
| City Attorney | Via City Hall | 925.625.7000 |
Orinda
County basics that apply: Central San, EBMUD. Full guide
| Service | Provider | Phone |
|---|---|---|
| Garbage & recycling | Republic Services | 925.685.4711 |
| Police (non-emergency) | Contra Costa County Sheriff, dispatch | 925.646.2441 |
| Police (non-emergency) | Orinda Police, office | 925.254.6820 |
| Fire (non-emergency) | Moraga-Orinda Fire District | 925.258.4599 |
| School district | Orinda Union School District | 925.254.4901 |
| School district | Acalanes Union High School District | 925.280.3900 |
| Permits & building | Planning Department, City Hall | 925.253.4210 |
| Planning | Planning Department, 22 Orinda Way | 925.253.4210 |
| Public Works | Public Works, via City Hall | 925.253.4200 |
| Finance & business license | Finance, via City Hall | 925.253.4200 |
| City Attorney | Via City Hall | 925.253.4200 |
- Sheriff-contract police. Orinda contracts with the County Sheriff. Use Sheriff's dispatch for officer response.
Pinole
County basics that apply: Contra Costa County Fire (Con Fire), MCE, EBMUD. Full guide
| Service | Provider | Phone |
|---|---|---|
| Sewer (Depends on your address) | City of Pinole, most of the city | 510.724.9000 |
| Sewer | West County Wastewater District | 510.222.6700 |
| Garbage & recycling | Republic Services (Richmond Sanitary Service) | 510.262.7100 |
| City Hall | Pinole City Hall | 510.724.9000 |
| Police (non-emergency) | Pinole Police Department | 510.724.8950 |
| School district | West Contra Costa Unified School District | 510.231.1100 |
| Permits & building | Community Development, via City Hall | 510.724.9000 |
| Planning | Planning, via City Hall | 510.724.9000 |
| Public Works | Public Works, via City Hall | 510.724.9000 |
| Finance & business license | Finance, via City Hall | 510.724.9000 |
| City Attorney | Via City Hall | 510.724.9000 |
Pittsburg
County basics that apply: Contra Costa County Fire (Con Fire), MCE. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | City of Pittsburg, Water Billing | 925.252.4940 |
| Sewer | City of Pittsburg, Corporation Yard | 925.252.4936 |
| Sewer | Delta Diablo, treatment | 925.756.1900 |
| Garbage & recycling (Confirm the line on your first bill) | Mt. Diablo Resource Recovery / Pittsburg Disposal Service | 925.682.9113 |
| Police (non-emergency) | Contra Costa County Sheriff, dispatch | 925.646.2441 |
| Police (non-emergency) | Pittsburg Police, main | 925.252.4980 |
| School district (Confirm by address) | Pittsburg Unified School District | 925.473.2300 |
| Permits & building | Building Division, 65 Civic Ave. | 925.252.4910 |
| Permits | Engineering | 925.252.4930 |
| Planning | Planning | 925.252.4920 |
| Public Works | Public Works administration | 925.252.4110 |
| Business license | Finance, business license | 925.252.4955 |
| Finance | Finance | 925.252.4945 |
| City Attorney | City Attorney's Office | 925.252.4850 |
- Police dispatch via the Sheriff. Non-emergency calls go through the County Sheriff's dispatch center.
Pleasant Hill
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water (Depends on your address) | Contra Costa Water District | 925.688.8000 |
| Water | City of Martinez water | 925.372.3575 |
| Garbage & recycling | Republic Services | 925.685.4711 |
| City Hall | Pleasant Hill City Hall, City Clerk line | 925.671.5267 |
| Police (non-emergency) | Pleasant Hill Police Department | 925.288.4600 |
| School district | Mt. Diablo Unified School District | 925.682.8000 |
| Permits & building | Community Development, via City Hall | 925.671.5267 |
| Planning | Planning, via City Hall | 925.671.5267 |
| Public Works | Public Works, via City Hall | 925.671.5267 |
| Finance & business license | Finance, via City Hall | 925.671.5267 |
| City Attorney | Via City Hall | 925.671.5267 |
- Three water providers. EBMUD, Contra Costa Water District or City of Martinez water, depending on the address.
Richmond
County basics that apply: MCE, EBMUD. Full guide
| Service | Provider | Phone |
|---|---|---|
| Sewer (Depends on your address) | Richmond Municipal Sewer District (Veolia), 24 hours | 510.412.2001 |
| Sewer | Lateral policy | 510.412.2009 |
| Sewer | West County Wastewater District | 510.222.6700 |
| Sewer | Stege Sanitary District, Richmond Annex | 510.524.4667 |
| Garbage & recycling | Republic Services (Richmond Sanitary Service) | 510.262.7100 |
| Police (non-emergency) | Richmond Police Department | 510.233.1214 |
| Fire (non-emergency) | Richmond Fire Department | 510.307.8031 |
| School district | West Contra Costa Unified School District | 510.231.1100 |
| Permits & building | Building Regulations, 450 Civic Center Plaza | 510.620.6868 |
| Planning | Planning, via City Hall | 510.620.6512 |
| Public Works | Public Works | 510.231.3011 |
| Business license | Business License window | 510.620.6742 |
| Finance | Finance, via City Hall | 510.620.6512 |
| City Attorney | Via City Hall | 510.620.6512 |
- Sewer depends on the neighborhood. Most of the city is the Richmond Municipal Sewer District. Some northern and hill areas are West County Wastewater. The Richmond Annex is Stege, where the EBMUD lateral certificate applies at sale.
San Pablo
County basics that apply: Contra Costa County Fire (Con Fire), MCE, EBMUD. Full guide
| Service | Provider | Phone |
|---|---|---|
| Sewer | West County Wastewater District | 510.222.6700 |
| Garbage & recycling | Republic Services (Richmond Sanitary Service) | 510.262.7100 |
| Police (non-emergency) | West County dispatch | 510.724.1111 |
| Police (non-emergency) | San Pablo Police, lobby | 510.215.3130 |
| School district | West Contra Costa Unified School District | 510.231.1100 |
| Permits & building | Community Development, 1000 Gateway Ave. | 510.215.3030 |
| Planning | Community Development, Planning | 510.215.3030 |
| Public Works | Public Works, Engineering | 510.215.3060 |
| Business license | Community Development, Business License | 510.215.3030 |
| Finance | Finance | 510.215.3020 |
| City Attorney | Via City Hall | 510.215.3000 |
- One counter. Community Development (510.215.3030) handles building, planning and business licenses.
- Check the jurisdiction. Some San Pablo mailing addresses are unincorporated county land, served by the County and the Sheriff.
San Ramon
County basics that apply: Central San, MCE, EBMUD. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water, Sewer (DSRSD serves Dougherty Valley) | Dublin San Ramon Services District | 925.828.0515 |
| Garbage & recycling | ACI of San Ramon | 925.380.9480 |
| Police (non-emergency) | San Ramon Police, dispatch | 925.973.2779 |
| Police (non-emergency) | Business office | 925.973.2700 |
| Fire (non-emergency) | San Ramon Valley Fire Protection District | 925.838.6600 |
| School district | San Ramon Valley Unified School District | 925.552.5500 |
| Permits & building | Building & Safety, Permit Center, option 2 | 925.973.2580 |
| Planning | Planning Services | 925.973.2560 |
| Public Works | Public Services | 925.973.2800 |
| Public Works | Engineering | 925.973.2670 |
| Finance & business license | Administrative Services | 925.973.2500 |
| City Attorney | Via City Hall | 925.973.2500 |
- Water and sewer by address. EBMUD and Central San serve the older parts of the city. Dougherty Valley and some southern areas get both from DSRSD.
Walnut Creek
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water (Depends on your address) | Contra Costa Water District | 925.688.8000 |
| Garbage & recycling | Republic Services | 925.685.4711 |
| Police (non-emergency) | Walnut Creek Police, option 2 | 925.943.5844 |
| School district (North and east are Mt. Diablo Unified) | Walnut Creek School District | 925.944.6850 |
| School district | Acalanes Union High School District | 925.280.3900 |
| School district | Mt. Diablo Unified School District | 925.682.8000 |
| Permits & building | Building permits | 925.943.5834 |
| Building | Inspections | 925.943.5833 |
| Planning | Duty Planner | 925.256.3558 |
| Public Works | Engineering, Duty Engineer | 925.943.5839 |
| Business license | HdL for the City | 925.393.7732 |
| Finance | Finance, via City Hall | 925.943.5800 |
| City Attorney | Via City Hall | 925.943.5800 |
Marin County
County basics. Most cities here share these. Each city below notes which apply.
| Service | Provider | Phone |
|---|---|---|
| Electricity supply | MCE | 888.632.3674 |
| Water | Marin Water | 415.945.1400 |
Good to know
- One electricity bill, two providers. MCE generates the power; PG&E delivers it and bills for both on one statement. Enrollment is automatic, with Light Green as the default plan. Deep Green is the 100% renewable option. Call PG&E to start service.
- Resale inspections. Ross Valley Fire sells resale inspections through its fire prevention office (415.258.4673). Ask whether one is required for the sale. (Fairfax, Ross, San Anselmo)
Belvedere
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Sewer | Sanitary District No. 5 | 415.435.1501 |
| Garbage & recycling (Confirm the hauler on your first bill) | Mill Valley Refuse Service | 415.457.9760 |
| City Hall | Belvedere City Hall, all departments | 415.435.3838 |
| Police (non-emergency) | Belvedere Police Department | 415.435.3266 |
| Fire (non-emergency) | Tiburon Fire Protection District, by contract | 415.435.7200 |
| School district | Reed Union School District, K-8 | 415.381.1112 |
| School district | Tamalpais Union HSD, Redwood High | 415.945.3720 |
| Permits & building, Planning | Planning & Building | 415.435.3838 |
| Building | Building Official | 415.435.8919 |
| Public Works | Public Works, via City Hall | 415.435.3838 |
| Public Works | Public Works director | 415.435.8926 |
| Finance & business license | Administrative Services, City Hall | 415.435.3838 |
| City Attorney | Via City Hall | 415.435.3838 |
- Two inspections at sale. The city requires a Report of Residential Building Records (RBR) inspection (415.435.3838). Sanitary District No. 5 requires a CCTV sewer lateral inspection, exempt if the lateral was replaced within 20 years or inspected within 3.
Corte Madera
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Sewer | Sanitary District No. 2, Corte Madera Public Works | 415.927.5057 |
| Garbage & recycling | Mill Valley Refuse Service | 415.457.9760 |
| City Hall | Corte Madera Town Hall | 415.927.5050 |
| Police (non-emergency) | Central Marin Police Authority | 415.927.5150 |
| Fire (non-emergency) | Central Marin Fire Department | 415.927.5077 |
| School district | Larkspur-Corte Madera School District | 415.927.6960 |
| School district | Tamalpais Union HSD, Redwood High | 415.945.3720 |
| Permits & building | Community Development, 300 Tamalpais Dr. | 415.927.5050 |
| Planning | Community Development, Planning | 415.927.5050 |
| Public Works | Public Works & Sanitary District No. 2 | 415.927.5057 |
| Finance & business license | Administration & Finance, Town Hall | 415.927.5050 |
| City Attorney | Via Town Hall | 415.927.5050 |
- Shared police and fire. Central Marin Police serves Corte Madera, Larkspur and San Anselmo. Central Marin Fire serves Corte Madera and Larkspur.
- Town-run sewer. The town runs Sanitary District No. 2 through Public Works.
Fairfax
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Sewer | Ross Valley Sanitary District | 415.259.2949 |
| Garbage & recycling | Marin Sanitary Service | 415.456.2601 |
| City Hall | Fairfax Town Hall, 142 Bolinas Rd. | 415.453.1584 |
| Police (non-emergency) | Fairfax Police Department | 415.453.5330 |
| Fire (non-emergency) | Ross Valley Fire Department, ext. 10 | 415.258.4686 |
| Fire (non-emergency) | Ross Valley Fire, fire prevention and resale inspections | 415.258.4673 |
| School district | Ross Valley School District | 415.454.2162 |
| School district | Tamalpais Union HSD, Archie Williams High | 415.945.3720 |
| Permits & building | Planning & Building, Town Hall | 415.453.1584 |
| Planning | Planning, Town Hall | 415.453.1584 |
| Public Works | Public Works | 415.458.2370 |
| Finance & business license | Finance, Town Hall | 415.453.1584 |
| City Attorney | Via Town Hall | 415.453.1584 |
Larkspur
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Sewer (Some edges are Sanitary District No. 2) | Ross Valley Sanitary District, most of the city | 415.259.2949 |
| Sewer | Sanitary District No. 2, Corte Madera Public Works | 415.927.5057 |
| Garbage & recycling (Confirm the hauler on your first bill) | Marin Sanitary Service | 415.456.2601 |
| City Hall | Larkspur City Hall, 400 Magnolia Ave. | 415.927.5110 |
| Police (non-emergency) | Central Marin Police Authority | 415.927.5150 |
| Fire (non-emergency) | Central Marin Fire Department | 415.927.5077 |
| School district (Confirm by address) | Larkspur-Corte Madera School District | 415.927.6960 |
| School district | Tamalpais Union HSD, Redwood High | 415.945.3720 |
| School district | Kentfield School District, some Greenbrae addresses | 415.458.5130 |
| Permits & building | Planning & Building, City Hall | 415.927.5110 |
| Building | Planning & Building director | 415.927.6713 |
| Planning | Planning, City Hall | 415.927.5110 |
| Public Works | Public Works | 415.927.5017 |
| Finance & business license | Finance, City Hall | 415.927.5110 |
| City Attorney | Via City Hall | 415.927.5110 |
- Shared police and fire. Central Marin Police and Central Marin Fire also serve Corte Madera. The incorporated part of Greenbrae is in Larkspur.
Mill Valley
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Sewer | City of Mill Valley collection, SASM treatment | 415.388.4033 |
| Garbage & recycling | Mill Valley Refuse Service | 415.457.9760 |
| City Hall | Mill Valley City Hall, 26 Corte Madera Ave. | 415.388.4033 |
| Police (non-emergency) | Mill Valley Police Department, 1 Hamilton Dr. | 415.389.4100 |
| Fire (non-emergency) | Mill Valley Fire Department, via City Hall | 415.388.4033 |
| School district | Mill Valley School District, K-8 | 415.389.7700 |
| School district | Tamalpais Union HSD, Tamalpais High | 415.945.3720 |
| Permits & building | Planning & Building, City Hall | 415.388.4033 |
| Planning | Planning, City Hall | 415.388.4033 |
| Public Works | Public Works | 415.384.4800 |
| Finance & business license | Finance, City Hall | 415.388.4033 |
| City Attorney | Via City Hall | 415.388.4033 |
- Residential Building Report at sale. Order one from the Building Division early (415.388.4033).
- Lateral grants. The Sewerage Agency of Southern Marin offers Cash for Sewers grants toward lateral replacement.
Novato
County basics that apply: MCE. Full guide
| Service | Provider | Phone |
|---|---|---|
| Water | North Marin Water District | 415.897.4133 |
| Sewer | Novato Sanitary District | 415.892.1694 |
| Garbage & recycling (Confirm the hauler on your first bill) | Recology Sonoma Marin | 800.243.0291 |
| Police (non-emergency) | Novato Police Headquarters, 909 Machin Ave. | 415.897.4361 |
| Fire (non-emergency) (Confirm the number) | Novato Fire Protection District | 415.878.2690 |
| School district | Novato Unified School District, K-12 | 415.897.4201 |
| Permits & building | Community Development, 922 Machin Ave. | 415.899.8989 |
| Building | Inspection hotline | 415.899.8240 |
| Planning | Community Development, Planning | 415.899.8989 |
| Public Works | Public Works | 415.899.8246 |
| Business license | Finance, Business Licenses | 415.899.8917 |
| Finance | Administrative Services, Finance | 415.899.8900 |
| City Attorney | Via City Hall | 415.899.8900 |
- Outside Marin Water. North Marin Water District supplies Novato. The city moved its websites from novato.org to novato.gov.
Ross
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Sewer | Ross Valley Sanitary District | 415.259.2949 |
| Garbage & recycling (Confirm the hauler on your first bill) | Marin Sanitary Service | 415.456.2601 |
| City Hall | Ross Town Hall, all departments | 415.453.1453 |
| Police (non-emergency) | Ross Police Department, Town Hall option 6 | 415.453.1453 |
| Fire (non-emergency) | Ross Valley Fire Department, ext. 10 | 415.258.4686 |
| Fire (non-emergency) | Ross Valley Fire, fire prevention and resale inspections | 415.258.4673 |
| School district | Ross School District, K-8 | 415.457.2705 |
| School district | Tamalpais Union HSD: Redwood, Archie Williams or Tamalpais High | 415.945.3720 |
| Permits & building | Planning & Building, Town Hall | 415.453.1453 |
| Planning | Planning, Town Hall | 415.453.1453 |
| Public Works | Public Works, Town Hall | 415.453.1453 |
| Finance & business license | Finance, Town Hall | 415.453.1453 |
| City Attorney | Via Town Hall | 415.453.1453 |
San Anselmo
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Sewer | Ross Valley Sanitary District | 415.259.2949 |
| Garbage & recycling (Confirm the hauler on your first bill) | Marin Sanitary Service | 415.456.2601 |
| City Hall | San Anselmo Town Hall, 525 San Anselmo Ave. | 415.258.4600 |
| Police (non-emergency) | Central Marin Police Authority | 415.927.5150 |
| Fire (non-emergency) | Ross Valley Fire Department, ext. 10 | 415.258.4686 |
| Fire (non-emergency) | Ross Valley Fire, fire prevention and resale inspections | 415.258.4673 |
| School district | Ross Valley School District | 415.454.2162 |
| School district | Tamalpais Union HSD, Archie Williams High | 415.945.3720 |
| Permits & building | Planning & Building, Town Hall | 415.258.4600 |
| Planning | Planning, Town Hall | 415.258.4600 |
| Public Works | Public Works | 415.258.4616 |
| Finance & business license | Finance, Town Hall | 415.258.4600 |
| City Attorney | Via Town Hall | 415.258.4600 |
San Rafael
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Sewer (Split at Puerto Suello Hill) | San Rafael Sanitation District: central and south, via City Hall | 415.485.3070 |
| Sewer | Las Gallinas Valley SD: Terra Linda and north | 415.472.1734 |
| Garbage & recycling | Marin Sanitary Service | 415.456.2601 |
| Police (non-emergency) | San Rafael Police, dispatch | 415.485.3000 |
| Fire (non-emergency) | San Rafael Fire, non-emergency dispatch | 415.472.0911 |
| Fire (non-emergency) | Fire prevention | 415.485.3308 |
| School district (Miller Creek in the north) | San Rafael City Schools | 415.485.2300 |
| School district | Miller Creek School District, north San Rafael | 415.492.3700 |
| Permits & building | Community Development, City Hall, 1400 Fifth Ave. | 415.485.3085 |
| Planning | Community Development, Planning | 415.485.3085 |
| Public Works | Public Works | 415.485.3355 |
| Business license | Business License Division | 415.485.3051 |
| Finance | Finance, via City Hall | 415.485.3070 |
| City Attorney | City Attorney's Office | 415.485.3080 |
- Lateral report at sale in the north. In the Las Gallinas Valley district (Terra Linda and north), the seller submits a sewer lateral inspection report before close of escrow.
Sausalito
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Sewer | Sausalito-Marin City Sanitary District | 415.332.0244 |
| Garbage & recycling (Confirm with Public Works) | City franchise hauler, Bay Cities Refuse, via Public Works | 415.289.4106 |
| City Hall | Sausalito City Hall, 420 Litho St. | 415.289.4100 |
| Police (non-emergency) | Sausalito Police Department | 415.289.4170 |
| Fire (non-emergency) | Southern Marin Fire Protection District, 28 Liberty Ship Way | 415.388.8182 |
| School district | Sausalito Marin City School District, K-8 | 415.332.3190 |
| School district | Tamalpais Union HSD, Tamalpais High | 415.945.3720 |
| Permits & building | Community Development, City Hall | 415.289.4100 |
| Planning | Community Development, Planning | 415.289.4100 |
| Public Works | Public Works | 415.289.4106 |
| Public Works | City sewer questions | 415.289.4109 |
| Finance & business license | Finance, via City Hall | 415.289.4100 |
| City Attorney | Via City Hall | 415.289.4100 |
- New sewer district. Since August 22, 2025, the Sausalito-Marin City Sanitary District owns and runs the city sewer. Older documents may still name the city.
- Lateral test at sale. A pressure test or video inspection is required, with the compliance certificate from the district. Properties with an ejector pump also need an on-site test.
Tiburon
All county basics apply. Full guide
| Service | Provider | Phone |
|---|---|---|
| Sewer (West side is Richardson Bay Sanitary District) | Sanitary District No. 5, east of Gilmartin Dr. | 415.435.1501 |
| Sewer | Sanitary District No. 2, Corte Madera Public Works | 415.927.5057 |
| Garbage & recycling (Confirm the hauler on your first bill) | Mill Valley Refuse Service | 415.457.9760 |
| City Hall | Tiburon Town Hall, 1505 Tiburon Blvd. | 415.435.7373 |
| Police (non-emergency) | Tiburon Police, 24/7 | 415.789.2800 |
| Police (non-emergency) | Records | 415.789.2801 |
| Fire (non-emergency) (Depends on your address) | Tiburon Fire Protection District, most of town | 415.435.7200 |
| Fire (non-emergency) | Southern Marin FPD, about a third of town | 415.388.8182 |
| School district | Reed Union School District | 415.381.1112 |
| School district | Tamalpais Union HSD, Redwood High | 415.945.3720 |
| Permits & building | Permit Center, Town Hall | 415.435.7373 |
| Planning | Planning, Town Hall | 415.435.7373 |
| Public Works | Public Works | 415.435.7399 |
| Finance & business license | Finance, Town Hall | 415.435.7373 |
| City Attorney | Via Town Hall | 415.435.7373 |
- Lateral inspection east of Gilmartin. Sanitary District No. 5 requires a CCTV lateral inspection when buying or selling, exempt if the lateral was replaced within 20 years or inspected within 3.
Coming soon
- Sonoma County: Cloverdale, Cotati, Healdsburg, Petaluma, Rohnert Park, Santa Rosa, Sebastopol, Sonoma, Windsor
- Napa County: American Canyon, Calistoga, Napa, St. Helena, Yountville
- Solano County: Benicia, Dixon, Fairfield, Rio Vista, Suisun City, Vacaville, Vallejo
Contact details change. Confirm with each provider before you schedule service. Browse every guide at agnsy.com/guides.
